A brilliant opportunity to work for a global organisation at an EMEA level, within a complex Employee Relations environment

Client Details

A worldwide organisation within professional services

Description

• Manage Allegations, Complaints, Grievances & Disciplinary cases end to end through all the key stages of a case (Preparation phase, hearing phase and closing phase) and where required Disciplinary and Grievance hearing procedures, providing effective advice, resolution and remediation for all lines of business in EMEA.

• When appropriate, engage Corporate Employee Relations ,Global Securities and Investigations and Legal as well as the aligned HR Business Partners / HR Business Advisors to assist in the timely resolution of cases.

• Provide guidance to managers on complex ER questions or situations.

• Involvement in managing escalated cases

Profile

• Previous experience of HR/ER experience which includes advising on and investigating ER matters; experience in Professional Services preferred due to the volume, nature and complexity of cases

• Ability to manage a high volume of cases and make sound judgements under significant pressure

• Strong organizational and time management skills; excellent verbal and written communication skills

• Effective partnership skills with the ability to influence at all levels and roles including HR colleagues and senior leaders

• Experience working with multiple partner groups

• Knowledge of full range of ER practices; performance related concerns, Code of Conduct investigations, workplace issues and conflicts including management practices, concerns, disputes, disciplinaries, appeals and grievances

• Strong knowledge of UK employment law and respective regulations within EMEA

• Able to quickly size up a complex people/business situation, sort through the facts, develop alternatives and make sound recommendations.

• Provides insight to clients to assess issues/potential risks and recommends actions to reach balanced solutions. Challenges clients to question assumptions & think through problems.

• Adjust readily to multiple demands, shifting priorities and rapid change

• Demonstrates and promotes expected risk/controls behaviours by holding self and others accountable to operate within established procedures/parameters and to proactively prevent and/or address risk and control issues

• Utilizes critical thinking and analytical skills regularly to identify issues and trends, develop solutions and/or recommendations to address root cause and mitigate further risk

Job Offer

A competitive package and the opportunity to work for a globally recognised organisation