The HR team are responsible for providing advice, guidance and coaching to managers and leaders, and ensures all people-related administration is completed. The role supports the administration of the employee lifecycle, ensures accurate, timely information is provided to our Payroll team and that employee benefits are administered efficiently. The role also supports the Reward Manager with administration and answering queries on benefits and pensions.
*Be the first point of contact for all people-related queries
*Produce all employee documentation including offer letters, contracts and changes to employment terms in a timely manner, ensuring an excellent employee experience in line with our values
*Ensure our people system is up to date, accurate and complies with legislation
*Record absence information and provide guidance to our people leaders for absence-related queries
*Record overtime information
*Record, monitor and track probationary periods, ensuring managers are aware when they are due
*Capturing accurate minutes during employee relations meetings
*Administering employee benefits, including answering queries and working with external benefits providers
*Processing purchase orders and invoices
*Complete an accurate handover of payroll information to our Finance team once per month
*Provide accurate monthly management information data on our absence and turnover status
*Maintain a strong sense of integrity when dealing with confidential information
*Support the induction of new starters to the company, providing information on benefits and ensuring all HR-related paperwork is completed and stored
*Friendly, professional and approachable.
*Highly collaborative and able to foster effective working relationships
*Efficient and organised; able to prioritise your workload within a fast paced environment.
*Excellent attention to detail.
*Fantastic communication skills; able to forge strong working relationships with the People and Culture team and wider business.
*A positive "can do" attitude, looking for ways to make improvements and striving to deliver an excellent customer service.
*Responds positively to change
*A self-starter; able to work well on your own initiative.
Knowledge, skills & experience:
*Experience of working within an HR and/or payroll team
*Experience of using HR Information systems to enter data and run reports
*A professional, friendly and approachable manner, coupled with the ability to communicate well, especially when under pressure.
*Excellent organisational and prioritisation skills.
*Strong written communication skills especially letter writing and note taking.
*Strong knowledge of Microsoft packages, with the ability to create mail merges, and good Excel skills including basic formulas such as VLOOKUPs
*CIPD Level 3 Foundation qualification or equivalent experience
*Experience of advising managers on HR policies such as sickness absence, flexible working and maternity/adoption/paternity