People Consultant Team Manager (ER)

Leicester, England
£55000 - £60000 per annum
25 Jul 2017
22 Aug 2017
Sarah Alexander
Contract Type
Full Time

An experienced people manager with a background in volume employee relations is required to lead a national consultancy team in a financial services organisation. The team provide a varied range of specialist technical advice, coaching and support to line managers and HR colleagues. This role will ensure that the team are equipped to handle complex HR cases, will act as an escalation point and the role holder will be expected to travel between locations as necessary

You will also:

Set clear performance guidelines and expectations, mentoring and coaching when required.

Complex case management such as gross misconduct, performance cases, complex casework, disciplinaries, escalations and tribunals

Stakeholder management, providing expertise and guidance to varied stakeholders

Improving processes, procedures and services provided, focusing on transformation.

Identifying, assessing, managing and reporting risks and controls.

Reviewing and monitoring escalating trends in employment practice and taking responsibility to ensure that proactive action is taken.


HR experience working in a multi-site, fast paced industry.

Experience working within a unionised environment; proven experience managing multiple stakeholders.

Solid ER/ case management experience.

Evidence of working in a pressurised environment and to tight deadlines.

Strong leadership, proven experience of coaching and managing teams