Employee Services Coordinator
A leading global consultancy firm based in Birmingham City Centre is looking for an Employee Services Coordinator. The successful candidate will be responsible for providing a high quality administration services relating to the employment and leaving process for the business.
Responsibilities and Typical Activities:
*Deliver excellent service in line with HR processes and ensure service level agreements are achieved.
*Process all administration relating to events affecting employment during service including the production of internal communications and updating of HR systems.
*Process all administration relating to the ending of employment including production of internal communications, processing of final payments and managing any debts.
*Carry out all employment validations and providing written confirmation to third parties, as appropriate.
*Produce clear and concise written communication to employees to support all HR processes.
*Liaise with the Payroll & Benefits team to ensure consistency of processing and eradication of errors.
*Contribute to wider Talent Shared Services and HR projects and initiatives.
Experience & Qualifications:
*Minimum of two years administration experience, ideally within a service delivery team environment.
*Strong attention to detail and accuracy.
*Strong client service skills and telephone manner.
*Ability to work on a number of different tasks to agreed timescales.
*Ability to manage high volumes.
*Qualified to GCSE level or equivalent.
The organisation is passionate about investing in people and offer a competitive package.
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