Technical Project / Business Analyst Consultant

City of London, England
09 Oct 2017
16 Oct 2017
Serena Pook
Contract Type
Full Time

Established in 1997, Resource Solutions is a provider of Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) solutions.

As part of the Robert Walters Group - a world-leading specialist professional recruitment consultancy, our business has considerable resources at its disposal. With a global footprint across 28 countries, we're able to work in close partnership with organisations and manage everything from global accounts with demanding resourcing strategies to single sites with lower recruitment volumes. We currently source and recruit for clients in over 47 countries, manage a recruitment budget of over £2 billion and hire tens of thousands of employees each year. We're in a strong position in the market, and aim to build on that further still - developing quality solutions and driving service improvement, innovation and value in order to continuously exceed client expectations.

Background to Role

We are looking for a Technical Consultant to join our Technology Team. The Resource Solutions Technology team aims to provide the best possible support and technology services to Resource Solutions. The technology solutions that we provide enable many of the functions in the recruitment process to be automated and available on-line, and this includes technology for the recruitment teams, their clients, the clients hiring managers, temporary and contractor workers and recruitment agencies.

Role Specification

  • Own the technical work streams for new technology implementations
  • Be the Subject Matter Expert for implementations of 3rd party technologies to supplement the main recruitment technology being utilised (i.e. Avature, Fieldglass, Sonru)
  • Draft and deliver technology work streams for implementation plans covering key delivery components including gap analysis between As-Is process (both technology and process) and definition of To-Be processes
  • Working with the Director of Business Applications to facilitate enhancement requests and ensure they are correctly documented for developers
  • Perform client demonstrations of the technology being rolled out to a client(s) to ensure that the client is engaged and the requirements for the client are gathered to complete the implementation correctly
  • Engaging with a wide range of stakeholders and end users to define and deliver technology implementations of varying size and complexity
  • Helping to ensure that technologies have been implemented are utilised in the correct manner and ensuring that user are up skilled to ensure maximum ROI for the technology been utilised

Essential Skills

  • Understanding of project processes and workflow
  • Attention to detail
  • Understanding of database structures
  • Good Numerical skills
  • Good Excel skills
  • Customer Service Focused
  • Experience using Visio to create process flow diagrams
  • Experience of MS Project for creation and amendment of project plans
  • Understanding of recruitment life-cycle (RPO focussed)

Desirable Skills

  • Knowledge of talentsource applications
  • Knowledge of 3rd party recruitment applications
  • Knowledge of MS Project
  • Project Management Qualification i.e. Prince2

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