HR Administrator / Advisor - 6 Month FTC
HR Advisor, Human Resources Advisor, Employee Relations, Payroll, Advisory Service, ER Caseload, HR Graduate
Job: Human Resources Advisor based in Cambridge for 6 months Fixed Term Contract with possible extension.
Salary: £12-15 per hour basic + holiday pay and bonus on completion of the contract
Location: Cambridge centre - with easy access from Train Station and Park n Ride etc - however, no car parking on site
I am currently recruiting for a temporary 6 month contract based in this prestigious organisation in Cambridge - which offers walking distance from the train station with easy access from main transport links.
The organisation are evolving their first-line HR query, advice and guidance service for the UK teams. Hence the requirement for an HR Advisor. The organisation are investing in a new, state-of-the-art Corporate HQ. The role could be full-time, part-time or job share.
The HR team is cohesive and collaborative and offer an advisory service for any of the 7,000 UK employees with an HR-related query. Therefore the successful candidate would ideally have worked within a role where telephone and email HR advice has been provided and has confidence in working within a remote HR support role.
Would you fit into this team?
Main duties and responsibilities
Our global and local HR policies are varied and sometimes complex. So, as you provide a trusted phone or email HR advisory service to employees and managers, you might need to read between the lines to get to the heart of the query or issue. We'll look to you to engage empathetically and professionally with every customer; on our part, we'll provide you with the 'Knowledge Base', tools and technology to resolve the matter - there and then. You'll be handling employees' personal HR and payroll information, so confidentiality at all times will be critical. We'll also welcome your suggestions on how we can improve the way we do things in order to deliver even better levels of service.
- Experience of general HR or payroll
- A background in a customer service or technology-driven environment
- The ability to prioritise activities and multi-task to meet goals and deadlines
- The willingness to work collaboratively, as part of a team - but also a flair for working independently and being accountable for the quality of personal outputs and success.
- Experience in a service desk function
- Familiarity with query ticketing tools/CRM solutions
- An HR degree or equivalent
- Payroll expertise.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.