Learning & Development Manager

1 day left

Location
Leeds, England
Salary
£35000.00 - £43000.00 per annum
Posted
19 Jul 2018
Closes
16 Aug 2018
Ref
3343046
Contact
Tamsen Ziegler
Contract Type
Permanent
Hours
Full Time

Learning & Development Manager required for a Professional Services organisation in Leeds.

Your new company
Leading professional services organisation based in Leeds seek to appoint a L&D Manager to support the development of engagement of their colleagues.


Your new role
The role is to deliver comprehensive operational training programmes and coaching solutions to the business. This will include knowledge systems skills and also technical skills to maximise business performance of new and existing employees. There is also a requirement to oversee and deliver call, letter, email & work queue quality scoring working closely with all team leaders and senior management to promote continuous improvement in quality. Provide analysis based on the quality results to the customer facing areas.

What you'll need to succeed
The suitable applicant should have experience of:

  • Working in a collections/customer service environment
  • Delivery of MI and strategic objectives in training and coaching
  • Thorough understanding of quality and auditing processes
  • Solid understanding of working in a regulatory environment




What you'll get in return
A great opportunity to work for a leading Leeds based organisation, paying a competitive salary and benefits package.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Apply for Learning & Development Manager

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from Personnel Today Jobs by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on PersonnelToday Jobs you agree to our Terms & Conditions and confirm that you have read our Privacy Policy, and our Cookie Use Policy.

 
You should not include any sensitive personal data and/or private information about yourself in your CV including, but not limited to, D.O.B, national insurance number or medical information.  If this information is required to apply for a job, it can be provided to the recruiter directly if required.  You should never be required to provide bank account details. If you are, please email us.