ER & HR Services Manager
HR/ER Services Manager - Lichfield - Up to £45000 + Excellent Benefits.
This is a varied HR role leading a team of ER Advisors and HR Administrators as part of a larger Shared Services team. Based in Lichfield you will be involved in a broad range of HR activities both in support of HR peers and taking a lead.
You will be responsible for:
* Managing a team within the Shared Service Centre to provide a high level of service across the business with all ER and administrative areas.
* Coaching the team in all areas of Employee Relations, being the subject matter expert and managing the escalated cases.
* Taking responsibility for continuous improvement in your team, identifying where improvements can be made to process & policy and delivering appropriate changes.
* Delivering on HR projects as and when required
You will need a good background in shared service HR, proven people management skills as well as the confidence and experience to deal with any escalated ER cases.
You will need to be articulate, confident and always looking at continuous improvement. We are looking for a leader capable of leading and motivating HR peers to raise their game and improve the service that they offer the business.
Salary: Up to £45000 + excellent benefits.
We are keen to receive CV's via this advert in the first instance.
However should you require more information than the advert provides you can call Diana Sharp at Wright Solutions on 0121 222 5599 (Please quote ref BBBH38 in any correspondence)
In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Wright Solutions will require proof of identification. A current copy of a passport, driving licence, ID card or NI card will be required as part of the registration process. Email and faxed copies are acceptable
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