HR Process Specialist
HR Process Specialist - Birmingham/ Leeds -£50K + Benefits
A brand-new role has arisen at a world renowned Professional Services Organisation for an HR Process Specialist. You will be managing and developing services across the HR function, mapping and developing processes across the UK and international offices. You will be identifying opportunities for improvement, bringing best practice, driving efficiencies and dealing with any associated issues. This is a varied and challenging role where you can utilise your experience to add value, as well as learn and develop in the role.
Reporting into the Senior Manager, accountabilities include:
*Mapping and developing HR processes, ensuring consistency, standardisation, alignment and integration across the HR functions
*Identifying and implementing process improvements, working closely with stakeholders to enhance customer experience
*Monitoring on service levels and KPI's to identify and resolve any issues
*Liaising with 3rd party providers to ensure service standards are met
*Developing, implementing and maintaining accurate HR documentation and process manuals
*Supporting the design, development and implementation of new technologies
*Facilitating focus groups to ensure processes and service design meet the needs of the business.
Skills and Experience
*You must have gained the above HR process specialist experience within a matrix environment and be used to working with HR Service Centres
*Experience with the development and use of metrics for business decision making
*Solid understanding of HR systems and ability to engage with technical specialists
*Experience in HR Service Delivery & HR process improvement
*A solid understanding of HR best practice and up to date knowledge of employment legislation, regulations and policies
*Demonstrate strong project management, influencing and relationship building skills
*Strong problem solving, planning and decision-making skills
*Lean six sigma, Prince 2 or equivalent qualifications are
If you feel you have the necessary skills for the above role, please apply via the link below. For further details on the position and the package on offer, please contact Luke Salczynski 0161 4166229 firstname.lastname@example.org
Please be aware that The Conduct of Employment Agencies and Employment Businesses Regulations 2003 require us to hold work seeker records for a year in most circumstances. Macmillan Davies is a specialist HR recruiter. Established in 1979 we have offices in London, Manchester and Birmingham with dedicated teams focusing on Permanent, Contract and Interim assignments across the UK and Europe.