HR Manager

Chelmsford, England
£40000 - £60000 per annum
09 Jan 2019
06 Feb 2019
Leona McCarthy
Job Type
HR Manager
Contract Type
Full Time

Retail experience is a must for this role.

Role Overview - As HR Manager you will support the HR Director in the people management functions that underpin the business culture. The broad areas include: employee relations, compensation and benefits, reward, learning and development, communications, customer care and resourcing.

  • Manage complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy.
  • Apply HR and business knowledge evidencing appropriate decision-making skills.
  • Advise managers on the terms and conditions of employment and knowledge share best practice with them.
  • Develop HR policy and procedures to drive performance and mitigate disputes.
  • Provide first line advice on current and existing benefits for employees and managers.
  • Work with appropriate parties on reward strategy.
  • Provide advice on recruitment and selection strategies.
  • Support the recruitment process - this may include writing job descriptions and preparing interview questions and application forms etc.
  • Carry out new starter inductions.
  • Manage talent and succession planning.
  • Drive alignment between HR strategy and business goals.
  • Continuously monitor and review HR policies and processes and implement changes where necessary.
  • Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation.
  • Support change management processes.
  • Provide advice, guidance and support to the payroll team, managers and employees on all queries associated with payroll, compensation and benefits.
  • Support with all salary benchmarking activity, pay review and bonus payment.
  • Carry out annual checks to ensure that remuneration and benefits package is competitive within the market place. Recommend any changes.
  • Ensuring responses and customer updates to queries through all channels are dealt with in a timely manner and to a high-quality standard across the Customer Service Team.
  • Analysing statistics or other data to determine the level of customer service provided.

Skills / Abilities

Similar experience

Excellent Commercial Awareness & Business Acumen

Strong Generalist Experience especially across Employee Relations and Compensation and Benefits

Works well under pressure and to deadlines

Good Communication Skills

Strong Problem Solving / Analytical Skills

Good attention to detail

Good Planning & Organisation skills

Strong Negotiation and Influencing skills

Ability to motivate and lead a team

Good IT Skills



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