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People Advisor - Case Worker

Employer
Network HR Recruitment Ltd
Location
Buckinghamshire
Salary
£30000 - £34000 per annum
Closing date
17 Jan 2019

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Sector
Retail & Wholesale
Contract Type
Permanent
Hours
Full Time
Job Type
HR Advisor, HR (General)

Job Details

People Advisor – case worker
5 month FTC (Jan – May)
£30,000 - £34,000
Buckinghamshire

A well known retail company are looking for a People Advisor to cover a 5 month FTC (January – May). You will work closely with the HR Manager to deliver an effective, timely and commercially focused HR generalist service to the Retail Operations Team.

Responsibilities:
• Deal with day to day HR queries at all levels by phone, email and in person, ensuring that Company policies and procedures are followed and ensure legal compliance, escalating to the HR Manager where appropriate (approx. 20 – 30 cases)
• Coach and advise line managers on all people related issues, including but not limited to proactive management of absence, performance and disciplinary and grievance issues
• Work with employees and line managers, to ensure HR policy and processes are applied fairly and consistently to ensure good standards of people management
• Act as a specialist adviser and expert on all employee relations issues, to ensure successful and timely resolution and mitigation of risk
• Advise and support on all disciplinary and grievance issues to successful resolution either in the capacity of note taker and support or lead advisor
• Write comprehensive, accurate and timely outcome letters to all formal meetings. Maintain all paperwork in relation to employee relations issues accurately and in a timely manner and keep all files updated and easily accessible
• Manage both the formal and informal flexible working process for employees in designated business area(s).
• Provide advice and guidance on the maternity, paternity and parental leave process, including the associated paperwork.
• Keep up to date on relevant changes in legislation and HR Policies and procedures and apply to role, as well as sharing knowledge with HR Advisers and wider HR Team.

Relevant experience:
• High volume case work expertise
• Experience of providing telephone support to a broad and varied client group
• Experienced derived from the retail sector or similar (i.e. Hospitality, warehouse, distribution, manufacturing - an environment that requires the management of volume casework in a professional and robust manor)
• Strong communication skills
• High attention to detail
• Driving Licence / access to a car (drive to work as public transport is limited)

You must be available to start within the next two weeks.

If this is something of interest then please forward your CV quoting ref: 480104394

Company

Established in 2003, Network HR have emerged as one of the UK's leading HR recruitment agencies. We have a proven track record of delivering industry-leading recruitment solutions to a broad and varied client base, both in the UK and internationally. Increasingly our activity is focused on the mid to upper end of the HR employment market, and a significant proportion of our assignments now fall under the search and selection banner on either a retained or exclusive recruitment partnership. Assignments are clearly defined and delivered in a focused and transparent manner, and our search processes are always geared toward identifying the highest calibre of individual on each and every occasion.

We are recruitment professionals first and foremost, and it is this recruitment expertise that makes us a valued business partner. We also have a passion for the HR industry built on our combined experience in the HR recruitment sector, and this extends throughout our work, allowing us an extensive network of trusted industry contacts.

We are confident it’s our honest, knowledgeable and straightforward approach that has been key to our success: it is the reason companies trust us time and time again to recruit human resources professionals on their behalf, and the reason HR professionals trust us to point their career in the right direction.

To arrange a meeting with one of our consultants send your details to info@networkhr.co.uk or call 0121 450 5030.

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