HR Manager

West London, England
£40000 - £45000 per annum
29 Jan 2019
26 Feb 2019
Randa Ibrahim
Job Type
Contract Type
Full Time

Role Overview As HR manager you will support the HR Director in the people management functions that underpin the business culture. The broad areas include: employee relations, compensation and benefits, reward, learning and development, communications, customer care and resourcing.

  • Manage complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy.
  • Drive alignment between HR strategy and business goals.
  • Continuously monitor and review HR policies and processes and implement changes where necessary.
  • Apply HR and business knowledge evidencing appropriate decision-making skills.
  • Work with appropriate parties on reward strategy.
  • Provide advice on recruitment and selection strategies.
  • Support the recruitment process this may include writing job descriptions and preparing interview questions and application forms etc.
  • Carry out new starter inductions.
  • Manage talent and succession planning.
  • Advise managers on the terms and conditions of employment and knowledge share best practice with them.
  • Develop HR policy and procedures to drive performance and mitigate disputes.
  • Provide first line advice on current and existing benefits for employees and managers.
  • Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation.
  • Support change management processes.
  • Provide advice, guidance and support to the payroll team, managers and employees on all queries associated with payroll, compensation and benefits.
  • Support with all salary benchmarking activity, pay review and bonus payment.
  • Carry out annual checks to ensure that remuneration and benefits package is competitive within the market place. Recommend any changes.
  • Ensuring responses and customer updates to queries through all channels are dealt with in a timely manner and to a high-quality standard across the Customer Service Team.
  • Analysing statistics or other data to determine the level of customer service provided.

Skills / Abilities

At least 5 years similar experience

Strong Generalist Experience especially across Employee Relations and Compensation and Benefits

Works well under pressure and to deadlines

Good Communication Skills

Strong Problem Solving / Analytical Skills

Good attention to detail

Good Planning & Organisation skills

Strong Negotiation and Influencing skills

Ability to motivate and lead a team

Good IT Skills



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