HR Services Team Leader
- Employer
- Annapurna Recruitment
- Location
- London, England
- Salary
- £40000 - £45000.00 per annum + Benefits
- Closing date
- 20 Feb 2019
View more
- Sector
- Construction & Property
- Contract Type
- Permanent
- Hours
- Full Time
- Job Type
- HR Shared Services
Job Details
As a HR Service Team Leader you will help support the Head of HR Shared Services with the operational performance of the shared services function.
As a team leader you will manage a team of HR Administrators and deliver high quality service to employees and managers.
Your Responsibilities will include.
Build and maintain relationships with key stakeholders within the organisation.
Ensure that you are viewed as a core past of the client facing team as well as the shared service centre.
Lead and motivate a team of HR Administrators and ensure that they are delivering an excellent service. Coaching and develop the team and have regular 121 meetings with the team.
Identify and develop opportunities for the HR Administrators in your team.
Plan and manage workflow and case management allocation across the team.
Manage the case management system to ensure cases meet the agreed service standards, records are up to date, responses are accurate in line with company processes.
Monitor audit reports and ensure all data in the system is accurate.
Support the team with complex cases and queries.
Skills:
Experience in working in a shared service environment.
Team management is essential.
Exposure of working in a large matrix managed organisation is desirable.
This is an exciting role working for an excellent business paying £45,000 + Benefits. If you're interested in this role then please contact Carmela Burns.
Company
Based in London & Munich and focussing on the UK, DacH & Nordic Markets, Annapurna Recruitment was founded by its three partners, Nigel Fox, James Ballard and Charlie Appleyard, with the intention of being the best and most responsible recruitment company in the HR sector.
With more than 40 years’ combined experience between them, you will be dealing with an HR consultancy with an excellent track record.
We are a company that is challenging conventional traditional transactional recruitment in the agency field by the creation and facilitation of a world-class thought leadership community, the Business Transformation Network, with over 40,000 members worldwide.
We are absolutely committed to providing the highest degree of service possible to both our candidates and clients.
We stand to be a responsible recruitment company. Responsible in two major ways: firstly our unique CSR strategy and secondly by building deep continuous relationships with the talent communities we deliver to and serve.
From day one Annapurna has been a keen supporter of the environment originally being the only recruitment company in Europe to be a member of environmental foundation, 1% for the planet. However we wanted to do more. We wanted to give money to social charities as well as the environmental causes that are close to our heart, leading to the advent of Annapurna Giving.
The 6 charities we are supporting now have been chosen by Annapurna's three directors; Nigel Fox, James Ballard and Charlie Appleyard and reflect the causes that are personal to them. We support Parkinson's UK, The Cure Parkinson's Trust, Amnesty International, Haven’s Hospice, The Soup Kitchen & Friends of the Earth. By selecting these charities Annapurna wishes to continue in its quest for ethical and socially responsible recruitment.
These cutting edge principles have led to us being awarded a number of accolades in both the UK and internationally such as 'Best Professional Services Agency' at the Recruiter Awards in 2019, 2017 and 2015, 'Best Small Agency' at Global Recruiter Awards 2017 and 'Best Small Companies to Work For' at The Sunday Times Best Companies list 2020 & 2017.
- Website
- http://www.annapurnarecruitment.com/
- Telephone
- 020 3031 2468
- Location
-
2nd Floor, 57 Southwark St
London
London
SE1 1RU
United Kingdom
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