HR Team Leader

A global leading law firm is looking for an HR Team Leader to join their operations team. This person will be managing a team of two administrators and deliver a high quality service to employees and managers

Key responsibilities of this role include:

• Implementing an effective case management process to ensure a fair allocation of work across the team

• Implementing an auditing programme and monitoring audit reports

• Ensuring all data within the HR system is accurate including the accuracy of payroll instructions

• Setting client service standards and a SLA framework for the team

• Continuously reviewing and analysing processes and practices to ensure they remain fit for purpose

• Ensuring all key documentation including emails, letter templates and HR web pages are up to date

• Ensuring employee paperwork is correctly filed in personal files

• Leading, motivating and training the team to ensure they are delivering an excellent service and are equipped to handle queries

• Providing support on various projects and development within HR Operations team

This person will:

• Have experience working in an HR shared service environment

• Have previous team management experience

• Have strong data processing skills

• Have experience managing processes relating to business and operational needs

• Have experience or report writing from a HRIS database

• Have strong excel skills

If interested in this opportunity, please apply directly