EMEA Employee Relations Manager

Southampton, England
02 Apr 2019
30 Apr 2019
Felicity Wileman
Contract Type
Full Time

A brilliant opportunity to work for a global organisation at an EMEA level, within a complex Employee Relations environment

Client Details

A worldwide organisation within professional services


  • Manage Allegations, Complaints, Grievances & Disciplinary cases end to end through all the key stages of a case (Preparation phase, hearing phase and closing phase) and where required Disciplinary and Grievance hearing procedures, providing effective advice, resolution and remediation for all lines of business in EMEA.
  • When appropriate, engage Corporate Employee Relations ,Global Securities and Investigations and Legal as well as the aligned HR Business Partners / HR Business Advisors to assist in the timely resolution of cases.
  • Provide guidance to managers on complex ER questions or situations.
  • Involvement in managing escalated cases


  • Previous experience of HR/ER experience which includes advising on and investigating ER matters; experience in Professional Services preferred due to the volume, nature and complexity of cases
  • Ability to manage a high volume of cases and make sound judgements under significant pressure
  • Strong organizational and time management skills; excellent verbal and written communication skills
  • Effective partnership skills with the ability to influence at all levels and roles including HR colleagues and senior leaders
  • Experience working with multiple partner groups
  • Knowledge of full range of ER practices; performance related concerns, Code of Conduct investigations, workplace issues and conflicts including management practices, concerns, disputes, disciplinaries, appeals and grievances
  • Strong knowledge of UK employment law and respective regulations within EMEA
  • Able to quickly size up a complex people/business situation, sort through the facts, develop alternatives and make sound recommendations.
  • Provides insight to clients to assess issues/potential risks and recommends actions to reach balanced solutions. Challenges clients to question assumptions & think through problems.
  • Adjust readily to multiple demands, shifting priorities and rapid change
  • Demonstrates and promotes expected risk/controls behaviours by holding self and others accountable to operate within established procedures/parameters and to proactively prevent and/or address risk and control issues
  • Utilizes critical thinking and analytical skills regularly to identify issues and trends, develop solutions and/or recommendations to address root cause and mitigate further risk

Job Offer

A competitive package and the opportunity to work for a globally recognised organisation

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