Training and Development Officer (Financial services)

Location
Bromley, England
Salary
£37500 - £40000 per annum
Posted
25 Apr 2019
Closes
23 May 2019
Ref
13992196/001
Contact
Toni Dennis
Contract Type
Permanent
Hours
Full Time

In this fairly autonomous role, the Training and Development Officer will report into the Training and Development Manager, and work with another officer to evaluate, design and deliver training to employees in Head office and field based financial advisors. The role is full time, based in Bromley and requires travel to deliver training around the UK. The role may require some overnight stays.

Client Details

My client are a financial services firm based in Bromley.

Description

The main priority for the role is to design and deliver specific training programmes centring around financial services to employees in Head office and field based employees. Other accountabilities include;

  • Comply with the training needs analysis carried out by the T&D Manager to roll out any required training to employees, with a specific focus on financial services industry
  • Write and deliver innovative and engaging training materials
  • Assess employees in the initial onboarding process and provide documented evidence of successful results
  • Deliver customer service training sessions to ensure customer first business strategy is maintained
  • Support with training needs analysis
  • Outline training schedules and resource allocation

Profile

  • You will have 3 + years experience in a training role, ideally in a financial services
  • You will have experience designing and delivering lesson plans and programmes
  • You will have good communication skills
  • You will be degree educated
  • You will be CIPD level 5 qualified or above
  • You will be able to work in a team and autonomously

Job Offer

  • Annual leave
  • Discretionary bonus scheme
  • Pension
  • Season ticket loans if required
  • 35 hours per week, but candidates must be relatively flexible with hours due to the travel included in the role

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