Resource and Deployment Manager - Assurance Job description About Resource Management A career in Resourcing and Deployment, within Internal Firm Services, will provide you with the opportunity to work in a centralised team helping our network be even more agile in the ever evolving markets we work with, providing the right people on the right projects at the right time. You’ll focus on ensuring that resources of suitable skills and calibre are available for tasks and activities as required as well as managing the education, planning, and skills enhancement associated with resources.

As a team, we maximise resource sharing and enable the delivery of PwC to our clients through line of service and cross line of service staffing, forecasting, utilisation, and workload balance while considering development and diversity initiatives.

About the role As a Resource Manager for our Cyber Security business unit, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. This role will be based in our London Embankment Place office and will have one direct report. You will have strategic oversight of the deployment for 250+ specialists in our Cyber Security business unit.

Key responsibilities

• Drive medium and longer term workforce planning of the business unit

• Positively influence the financial management of clients through staffing decisions

• Providing insight to business leadership on forecast financial results and levels of utilisation

• Be actively involved in staffing business development activities. Contribute to the development of your own and team's technical acumen

• Develop strategies to solve complex technical challenges

• Assist in the management and delivery of large projects

• Train, coach, and supervise staff

• Keep up to date with local and national business and economic issues

• Continue to develop internal relationships and your PwC brand

• Manage the team by optimising headcount, manage/oversee joiners, leavers and secondments, increasing utilisation and being aware of the impact on employee engagement

• Delivering the manpower and resourcing plan by having a deep understanding of the BU growth plans and headcount required to support these; balancing these with the needs of the individual

• Conducting regular portfolio reviews to ensure maximum utilisation, fit with the existing and desired skills of individuals, development and fair allocation of work for each individual

• Interpret and analyse management information to provide trends, make connections and spot opportunities to improve profitability

• Share knowledge, best practice and network with your colleagues across the business and Resource Management Function

• Engage and promote the use of key resourcing systems and emerging technologies

• Who we’re looking for Technical Expertise

• Deployment and manpower planning with experience of working in a fast paced environment

• Influence and drive the mobility agenda in the business unit

• Look for deployment opportunities and build relationships across all lines of service

• Managing people and their development

• Conflict resolution

• Project management and organisation skills

• Knowledge and Skills

• Relationship skills including communicating and influencing

• Developing and sustaining long term relationships with key stakeholders in the business, Resource Management and other operational areas

• Communicate with impact using different communication styles

• Strategy and Change Management

• Understand the firm-wide strategy, business and resource management strategy and know how to apply it. Input to the resourcing objectives and vision for the business unit/line of service

• Influencing and creating a vision for change by championing the delivery of change

• Stakeholder management

• Delivering outcomes that build relationships by taking into account the different needs of multiple stakeholders; balancing the needs of individuals and those of the business

• Anticipating and recognising when conflict may occur and work to resolve these through supporting and escalating if required

• Commercial Acumen and Financial Management

• Developing and driving solutions to improve profitability of clients and PwC

• Using data and Management Information (MI), networking internally and externally to advise the business on resourcing options and solutions that help to drive growth and profitability

• Team and Personal Development

• Developing yourself by seeking opportunities that stretch and challenge

• Coaching and developing others in the team by providing quality, real time feedback

• Participating in the recruitment process to ensure that new team members are aligned to the new ways of working

Internal firm services

In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here www.pwc.com/uk/careers/experienced/apply

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Learn more here www.pwc.com/uk/diversity