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Technical Content Leader - Senior Manager - 12m FTC - National

Employer
PwC
Location
London, London Region UK
Salary
Competitive
Closing date
29 May 2019

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Job Details

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

As part of our Learning and Development Design and Curriculum team, you’ll help lead the design process for all PwC traditional classroom and technology enabled learning solutions. You’ll be working with subject matter specialists, programme directors/managers and project teams to strategise effective ways to educate and train our people on industry related materials.

Reporting to the Head of Learning Design, the Technical Content Leader is responsible for overseeing the team that designs and develops all Assurance and Tax LoS training material.

The role
Do you want to be at the forefront of influencing the firm’s approach to technical training and people development? Are you a strong communicator able to navigate ambiguity and inspire a large team to embrace change and deliver innovative training? In this role you will be responsible for leading a team of up to 20 individuals to develop technical training material for
classroom and technology-enabled delivery. You will work alongside SMEs, Risk and Quality, Instructional Designers and external vendors to create material that meets the current needs of the business and our people.

 

Key aspects of this role

  • Drive collaboration with Instructional Designers, the Learning Experience team and the Strategic Relationships team.
  • Ensure all technical training content meets the requirements of the business.

  • Accountable for the overall design of all technical training programmes, which includes existing and new programmes.

  • Ensure all training material complies with required regulatory standards and meets the requirements of compliance inspections.

  • Ensure all training material complies with required industry standards such as ISQ1 or the Assurance Risk Management Standards.

  • Prepare for internal and external compliance inspections and support regulatory inspections to assess PwC compliance with regulatory training standards.

  • Undertake final reviews and quality control of regulated technical training material.

    Requirements

  • Deep technical knowledge and experience of learning design and adult learning principles.

  • Strong interest in quickly developing knowledge in latest learning and development methodologies and emerging technologies.

  • Experience of designing high quality blended learning solutions that will bring business benefits to PwC.

  • Good knowledge of regulatory standards and requirements including QMS, QMR, AQRT and PCAOB.

  • Strong analytical skills to effectively identify issues and be able to apply sound conclusions resulting in efficient and cost effective solutions.

  • Commercially orientated – keep commercial aspects continually in mind when taking actions or making decisions.

  • Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team.

  • Communicate confidently and effectively, at all levels, both in written and verbal form – interpersonal skills and networking are key.

  • Highly energised and motivated to effect change and influence the firm’s approach to people development.

  • Innovative and creative in approaching new challenges.

  • Positive, ‘can do’ attitude, particularly when dealing with ambiguity.

  • Experience in relationship management, including strong client handling skills – interpersonal and networking.

  • Goal orientated – maintaining focus on agreed objectives and deliverables.

  • Excellent attention to detail.

  • Project management skills, ability to plan, set up a development project and drive things through to completion.
  • Must be ACA Qualified or equivalent

Internal firm services

In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Company

Our values define how we do things. And our purpose is why we exist - now more than ever - to build trust in society and solve important problems for our clients and our communities. In a world we no longer recognise, we need to rely on the strength and agility of our people to help us to navigate these uncertain times.

We're committed to ensuring that care and our people's wellbeing remains central to our culture. While we may not know what’s ahead, we can do all we can to help shape the future. As we continue to navigate this unprecedented time, it’s important that we support our people, to help them take care of themselves and to ensure the right support is available when it’s needed.

For now, we ask you to join our talent network and stay in touch with what’s happening in real time, including new possibilities as they arise. Visit our website for more information on how we’re responding to this pandemic and what changes we’re making to our recruitment process. 

Stay safe and stay connected in this rapidly changing world.

PwC

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What we do

We’re one of the world’s leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them.

What we offer

‘Dress for your day’ policy

At PwC our culture drives our success and gives us a sustainable advantage, and we want to create an environment where our employees feel empowered to work in a way that works best for them and help them become the best that they can be. To support our flexible work environment we’ve evolved our dress code policy to “dress for your day”. This reflects the trust we have in our employees to decide what they think is appropriate given their daily responsibilities.

Flexible Talent Network/Flexible working

We’re looking for talented professionals we can deploy on a recurring basis across all areas of  PwC, depending on our business needs. The way you work is up to you, whether that’s full-time, part-time, term-time or reduced hours, just let us know and we’ll try and match you to a suitable role. As well as wide ranging opportunities across our business, we have a specific need for qualified accountants to work during our busy season and a programme supporting those returning to work after a break.

Our Flexible Talent Network video - https://www.youtube.com/watch?v=fhaNetNieV4

As a leading professional services network we’re confident we can offer outstanding training and development opportunities, exposure to multi-disciplinary teams, and support from industry-leading experts. Discover where your talent could take you and join an employer focused on helping you reach your full potential.

Take the opportunity of a lifetime!

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Video content:

Our values and behaviours    

What do PwC do? 

Dress for your day:  

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