Customer Service Advisor
- Employer
- Page Personnel
- Location
- Watford, England
- Salary
- £19000 - £20000 per annum
- Closing date
- 29 May 2019
View more
- Sector
- FMCG
- Contract Type
- Permanent
- Hours
- Full Time
- Job Type
- Occupational Health, Advisor
Job Details
This is a fantastic opportunity to join a market leading global FMCG business in a grwoing customer service team.
Client Details
Our client are one of the market leaders in their sector, providing innovative and well recognised products to their customers. They are a progressive business with a family feel and are truly in favour of promoting within, they pride themselves on the opportunities they provide to their team. The business is all about customer engagement and the role will be hands on working cross funtionally with different teams to put the customers needs as the number one priority.
Description
- Communicate courteously & effectively with customers by telephone, email, letter and social media to answer questions & to resolve issues
- Proactively seek solutions to satisfactorily resolve the issues
- Maintain up to date product knowledge
- Monitor social media
- Identify repetitive product issues to report to Head Office in Europe
- Other ad hoc work to support the business as required
Profile
The successful candidate will ideally have some knowledge of customer service in either a similar environment or even a retail focused background.
Knowledge of SAP would be desirable
Job Offer
Competitive Package
Company
Whether you’re looking to take your first step on the HR career ladder, or you’re seeking a fresh challenge in a new HR job - we’re here to help. Our specialist consultants know the HR market inside out and can help you to find the right role for your specific skills and requirements.
Here are just some of the job areas we specialise in:
- HR administrators
- HR officers
- HR assistants
- Payroll administrators
- HR advisors
- Learning & Development assistants
- Training administrators
- Organisational Development assistants
- Recruitment assistants
We recruit permanent, temporary and contract HR jobs.
If you’re looking for a new position or are thinking of changing jobs, here are some reasons to choose Page Personnel Human Resources:
- Dedicated, specialist consultants with strong industry knowledge
- The expertise and resources of our extensive global network
- A consultative approach to creating a successful placement
- Advice and support at every step of your job search
Contact:
Barney Stupples
Barneystupples@pagepersonnel.co.uk
01932 264 154
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