To deliver a pro-active and efficient administration and liaison service supporting the site team, Head Office and customers.

Client Details

CLEAN is the UK division of Alsco and is the UK's leading independent laundry company with over 130 years' experience in providing professional linen and workwear rental services. On the Linen side CLEAN serve mainly the hotel and hospitality sector and on the workwear side we service all sectors with uniform requirements including catering, food manufacturing, engineering and automotive all the way to pharmaceuticals and restaurants.

Clean Linen Services Ltd, was founded in 1886 as Maidenhead District Laundry Company. Today, CLEAN has an outstanding reputation, built on quality and efficiency, and its 1,450 employees provide service to over 5,500 customers across England

Description

Customer Service Administrator Part-Time

• To liaise with Customer Services team at Head Office and Site Teams to ensure all customer issues are dealt with efficiently and effectively.

• To be the link between the customer and the Production/Transport Teams on all related queries, with a focus on service delivery, linen management and business effectiveness.

• Provide administrative support to the General Manager and teams on site.

• Provide/produce/analyse information and reports as required by the business.

• Ensure efficient administration of all employee matters on site as required to support the Head Office HR and Payroll team.

Profile

Customer Service Administrator Part-Time

Essential

• Good communication skills - ability to interface with customers (internal and external) and Head Office.

• English - spoken and written.

• IT Skills - Word, Excel, Powerpoint, Outlook.

• Knowledge of relevant computer applications or aptitude to learn (Customer Services (NETSUITE), Operational Software (PARIS), HR/Payroll, Finance, Purchasing, etc).

• Relevant experience, knowledge of administrative procedures.

• Good attention to detail and accuracy.

Desirable

• Industry knowledge, including customer service.

Job Offer

Customer Service Administrator Part-Time

• 8:00am - 2:00pm Monday to Friday ( Half an Hour Lunch Break)
• Life Assurance
• Holiday
• Pension
• Perkbox
• Banbury (Parking on site)
• £14,786 take home