Customer Service Advisor

Location
Stevenage, England
Salary
£18000 - £21000 per annum
Posted
10 Jun 2019
Closes
17 Jun 2019
Ref
14022779/001
Contact
Sarah Chambers
Sector
Public Sector
Contract Type
Permanent
Hours
Full Time

Progressive customer service advisor role based in Stevenage in a Call centre and customer service organisation. Apply here if interested!

Client Details

My client is a fast paced call centre and customer service organisation based in Stevenage. In the last year they have grown in business and cater specifically to insurance policies. They are looking for a highly driven customer service advisor to start the role.

Description

The responsibilities of the customer service advisor include:

Liaise with customers and other levels of seniority
Liaise between internal and external contacts
Keeping files and records up to date
Facilitate mortgage applications
Control processes, ensuring a smooth, quick and seamless delivery of service
Be confident in both written and spoken communication

Profile

The successful candidate will:

Be able to provide a unique and tailored service to your customers
Have previous exposure working in Customer Service Advisor Roles
Be confident engaging with all levels of seniority on the phone
Willing to learn and participate in the training provided

Job Offer

Parking on site

training schemes

competitive salary

pension contributions

bonus scheme

Similar jobs

Similar jobs