Customer Service Advisor

Location
Welwyn Garden City, England
Salary
£18000 - £20000 per annum
Posted
10 Jun 2019
Closes
17 Jun 2019
Ref
14022969/001
Contact
Sarah Chambers
Sector
FMCG
Contract Type
Permanent
Hours
Full Time

Seeking hardworking customer service advisor for busy FMCG organisation based in Welwyn. Apply here is you are interested!

Client Details

My client is a high end FMCG company based in Welwyn. Over the past 10 years they have grown in popularity and have excelled in their fantastic service. They are in need of a hardworking and motivated customer service advisor.

Description

The responsibilities of the customer service advisor include:

Develop customer relationships
Process all customer orders with efficiency and accuracy
Resolver all customer complaints with confidence and positivity
Up selling where possible, offering a wide range of products
Supporting management with reports and providing in depth knowledge on client accounts

Profile

The successful candidate will:

Direct customer contact experience (Verbal)
Professional experience in Customer Service
Good working knowledge in MS Office (Excel, Word and Outlook) and SAP/ERP system or Sales Force
Processing Orders on Internal System

Job Offer

Competitive salaries

Chance for progression

Excellent training schemes

Parking on site

Similar jobs

Similar jobs