Customer Service Advisor

Location
Hitchin, England
Salary
£18000 - £22000 per annum
Posted
13 Jun 2019
Closes
20 Jun 2019
Ref
14022969/001
Contact
Sarah Chambers
Contract Type
Permanent
Hours
Full Time

Banking organisation looking for enthusiastic individuals to apply for customer service advisor roles based in Hitchin. Apply here!

Client Details

My client is a reputable banking organisation based in Hitchin. They have been offering exceptional service for many years to clients nationwide. They are planning on expanding their team and recruiting enthusiastic people as a customer service advisor.

Description

The responsibilities of the customer service advisor include:

Reporting into the Customer Service Manager, you will be responsible for the incoming calls and emails from all customer queries. Managing customer expectations, resolving complaints and general administrative skills.

Profile

The successful candidate will be required to have/be:

Organised
Previous experience within Customer Service related background
Good communication skills
Excellent telephone manner
Team Player
Manage customer expectations
Driven to solve complaints

Job Offer

Competitive salary

Progression opportunities

Fantastic training

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