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Customer Service Advisor

Employer
Page Personnel
Location
Baldock, England
Salary
£20000 - £23000 per annum
Closing date
21 Jun 2019

View more

Sector
FMCG
Contract Type
Permanent
Hours
Full Time
Job Type
HR Shared Services

Job Details


FMCG organisation looking for a dedicated and hardworking customer service advisor for their company based in Baldock. Apply here!

Client Details

My client is a progressive FMCG organisation based in Baldock. Over the past 5 years their client base has almost doubled in size and they plan to continue the expansion. Due to this growth they are looking for a customer service advisor for their team.

Description

The responsibilities of the customer service advisor are:

Dealing with customer calls, emails and live chat to ensure first class service is maintained.
One call resolution.
Responding to customer email enquiries in a set time frame.
Process the setup of new customer accounts.
Full internal service of customer needs from end to end.
Contribute ideas to improve processes within the team.
Liaising with third party partners to ensure the service expectations of customers are met.

Profile

An excellent communicator
Customer Focused
Organised and methodical
Self-motivated, resilient, and willing to work hard
Passionate and willing to learn
Trustworthy, reliable and a strong team player
Be numerate and literate to A level
Experienced in a customer facing role

Job Offer

Negotiable salary
Progression opportunities
Parking on site

Company

Whether you’re looking to take your first step on the HR career ladder, or you’re seeking a fresh challenge in a new HR job - we’re here to help. Our specialist consultants know the HR market inside out and can help you to find the right role for your specific skills and requirements.

Here are just some of the job areas we specialise in:

  • HR administrators
  • HR officers
  • HR assistants
  • Payroll administrators
  • HR advisors
  • Learning & Development assistants
  • Training administrators
  • Organisational Development assistants
  • Recruitment assistants

We recruit permanent, temporary and contract HR jobs.

If you’re looking for a new position or are thinking of changing jobs, here are some reasons to choose Page Personnel Human Resources:

  • Dedicated, specialist consultants with strong industry knowledge
  • The expertise and resources of our extensive global network
  • A consultative approach to creating a successful placement
  • Advice and support at every step of your job search
     

Contact:
Barney Stupples
Barneystupples@pagepersonnel.co.uk
01932 264 154

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