Senior Strategic Relationship Manager - Assurance L&D

United Kingdom
19 Jun 2019
31 Aug 2019
Job Type
HR Manager
Contract Type
Full Time

This role is being offered on a 12 month fixed term contract basis and can be located in any one of our PwC offices nationally.

About the Team
Reporting to the Strategic Relationship Leader for Assurance (SRL), the Senior Strategic Relationship Manager is responsible for supporting the SRL on the delivery of key strategic priorities for T&D (Talent & Development) in Assurance, alongside the wider Assurance Strategic Relationship team. This will include identifying strategic priorities for T&D in Assurance, driving forward relationships with key stakeholders in Assurance (ARQ, AT and People teams), identifying opportunities for efficiencies and tech-enablement of T&D offerings, making T&D more accessible and intuitive, and working closely with the Learning Design and Learning Experience teams to develop learning offerings with a strong business focus.


The role Key aspects of this role will include:

  • Operate as a business partner and engage with key business stakeholders across the LoS to obtain an understanding of the training needs, working closely with the other LoS Strategic Relationship team members
  • Shape the T&D agenda for Assurance programmes and determine LoS specific learning and development interventions
  • Support SRL by driving delivery of strategic projects for T&D in Assurance
  • Coordinate LoS requests in respect of Assurance programmes, determining if a learning intervention is the appropriate solution to address a business requirement
  • Work with other T&D Teams to ensure that all planned Assurance T&D activity is implemented and achieved
  • Analyse various strategic, operational and evaluation reporting at both curriculum and programme level
  • Discuss analysis with key stakeholders and appropriate parties within T&D to produce recommendations, an improvement plan and oversee any resulting activity


  • Is technically strong in the field of Assurance
  • Keen interest in T&D / training and can demonstrate depth of knowledge in current methodologies
  • Strong interest in technology advancements to enhance learning outcomes
  • Operate with a global mind-set, demonstrating commercial acumen and an understanding of the firm’s business priorities and has demonstrated the ability to influence global solutions and deliverables to meet the needs of the UK practice
  • Strong influencing and negotiation skills
  • Goal orientated - maintains focus on agreed objectives and deliverables
  • Commercially orientated - keeps commercial aspects continually in mind when taking actions or making decisions
  • Ability to lead and develop self and others to provide a distinctive and sustainable T&D service to the firm
  • Communicate confidently and effectively to all levels
  • Assimilate complex data and information objectively to inform recommendations
  • Proven ability to engage and influence stakeholders at all levels, particularly at the Partner level
  • Effective budget/financial/resource management linked to firm's business priorities
  • Ability to lead, inspire, develop and champion others to deliver consistently effective results
  • Proven track record of driving organisational success through learning and development solutions, across a broad set of curricula/programmes
  • Build mutually beneficial relationships with internal and external stakeholders at all levels
  • Plan strategically and translate vision and strategy into clear, actionable objectives and deliverables
  • Work professionally and collaboratively as part of the wider team to create value for the firm
  • Demonstrate resilience and delivery under pressure

Internal firm services

In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here


We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Learn more here

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