Brand new customer service position in a rapidly expanding Hertfordshire business.

Client Details

Our client is a fast growing and dynamic consumer brand who can offer progression opportunities and a competitive package for the successful candidate.

Description

Day to day you tasks would include, but not be limited to;

• Providing fast and friendly help for customers in a timely and accurate manner
• Answering customers over the phone, email, online chat or social media
• Answering the phone and providing accurate solutions to keep customers satisfied
• Working collaboratively with other business functions such as Supply Chain and Accounts
• Providing administrative support for the wider team where necessary

Profile

The ideal candidate will have 1-2 years customer service experience in either a retail or office environment, its important that you have a good telephone manner and are comfortable with dealing with different types of enquires. The role is part of a busy fast-paced environment and so you will need to ability to think on your feet and multitask.

Job Offer

Competitive Package