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Service Delivery Manager - Home based

Employer
OH Medical
Location
Birmingham, West Midlands
Salary
£40,000 - £45,000 + Fantastic Benefits / Career Progression
Closing date
10 Jul 2019

Job Details

OH Medical Recruitment Ltd is seeking a Service Delivery Manager for our well respected client. You will be joining a fantastic organisation responsible for key accounts across Birmingham and Bristol. The role will be home based with travel between the Bristol and Birmingham catchment area.

They deliver comprehensive services, including absence management, fitness for task assessments, health surveillance, vocational rehabilitation, and wellness programmes, as well as a full range of diagnostics and treatments.

The primary responsibilities of this role are to manage the client relationship and service delivery for designated  clients, for which excellent client engagement skills are required as well as commercial acumen and operational leadership capability

The role is required to manage P&L performance for the designated OH clients and take proactive corrective action as necessary to ensure commitments to clients are delivered whilst revenue and profitability is maintained.

The role will have direct line management responsibility for Practice Managers where dedicated clinic hubs are required in the region, including managing recruitment, performance, development, conduct and other HR policies and procedures as required and any other clinics that may be opened in the future.

Key Responsibilities:

  • Represent the client effectively at all levels within OH client organisations as required
  • Maintain strong commercial relationships with defined stakeholders in the client organisations and lead the activity to secure contract renewals and extensions
  • Manage contractual issues and changes for designated clients, working with legal, commercial and operational teams as required and ensuring robust and disciplined change control at all times
  • Identify client needs, produce and present commercial proposals (assured and signed off by Head of Operations) and managing implementation of initiatives/new services when agreed.
  • Manage P&L performance for designated clients, identifying and controlling risks to revenue and profitability and taking corrective action as needed in agreement with the Head of Operations
  • Line manage the OH team of administrators delivering from dedicated clinic hubs in Scotland, ensuring all line management tasks are carried out in line with Health policy
  • Develop and network within the functional teams in the business to ensure that stakeholders support commercial, operational and quality issue resolution in the designated clients

Interested? Please contact James Baron or Ben Higgins on 01582 235500 to discuss in confidence. 

Company

OCCUPATIONAL HEALTH RECRUITMENT SPECIALISTS

OH Medical is a specialist recruitment agency within the field of Occupational Health Medicine. Occupational Health is a niche market with the medical sector. We have over 10 years experience recruiting in this specialist market.  

We specialise in recruiting the following:  

 

OHT / OHN / OHA / SOHA / OHM / OHP 

 

We work across all sectors including public & private. We also cover permanent recruitment / agency contracts / fixed term contracts.   If you are looking for a new opportunity or seeking additional staff members please do get in touch and click here:

https://ohmedical.co.uk/contact-us

Company info
Website
Telephone
07377710010
Location
Unit 3A Cotswold Business Park
MIllfield Lane
Caddington
Luton
Bedfordshire
LU1 4AJ
GB

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