Senior Strategic Relationship Manager - Assurance L&D

National, UK
25 Jun 2019
31 Aug 2019
Contract Type
Full Time

This role is being offered on a 12 month fixed term contract basis and can be located in any one of our PwC offices nationally.


About the Team
Reporting to the Strategic Relationship Leader for Assurance (SRL), the Senior Strategic Relationship Manager is responsible for supporting the SRL on the delivery of key strategic priorities for T&D (Talent & Development) in Assurance, alongside the wider Assurance Strategic Relationship team.

This will include identifying strategic priorities for T&D in Assurance, driving forward relationships with key stakeholders in Assurance (ARQ, AT and People teams), identifying opportunities for efficiencies and tech-enablement of T&D offerings, making T&D more accessible and intuitive, and working closely with the Learning Design and Learning Experience teams to develop learning offerings with a strong business focus.


The role Key aspects of this role will include:

Operate as a business partner and engage with key business stakeholders across the LoS to obtain an understanding of the training needs, working closely with the other LoS Strategic Relationship team members

Shape the T&D agenda for Assurance programmes and determine LoS specific learning and development interventions

Support SRL by driving delivery of strategic projects for T&D in Assurance

Coordinate LoS requests in respect of Assurance programmes, determining if a learning intervention is the appropriate solution to address a business requirement

Work with other T&D Teams to ensure that all planned Assurance T&D activity is implemented and achieved

Analyse various strategic, operational and evaluation reporting at both curriculum and programme level

Discuss analysis with key stakeholders and appropriate parties within T&D to produce recommendations, an improvement plan and oversee any resulting activity


Is technically strong in the field of Assurance

Keen interest in T&D / training and can demonstrate depth of knowledge in current methodologies

Strong interest in technology advancements to enhance learning outcomes

Operate with a global mind-set, demonstrating commercial acumen and an understanding of the firm’s business priorities and has demonstrated the ability to influence global solutions and deliverables to meet the needs of the UK practice

Strong influencing and negotiation skills

Goal orientated - maintains focus on agreed objectives and deliverables

Commercially orientated - keeps commercial aspects continually in mind when taking actions or making decisions

Ability to lead and develop self and others to provide a distinctive and sustainable T&D service to the firm

Communicate confidently and effectively to all levels

Assimilate complex data and information objectively to inform recommendations

Proven ability to engage and influence stakeholders at all levels, particularly at the Partner level

Effective budget/financial/resource management linked to firm's business priorities

Ability to lead, inspire, develop and champion others to deliver consistently effective results

Proven track record of driving organisational success through learning and development solutions, across a broad set of curricula/programmes

Build mutually beneficial relationships with internal and external stakeholders at all levels

Plan strategically and translate vision and strategy into clear, actionable objectives and deliverables

Work professionally and collaboratively as part of the wider team to create value for the firm

Demonstrate resilience and delivery under pressure


Internal firm services

In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here


We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Learn more here


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