Head of ER

London, England
£70000 - £80000 per annum
14 Aug 2019
11 Sep 2019
Sam Watson
Contract Type
Full Time

Working across multi-disciplined business areas, you will be responsible for overseeing 2 senior ER Specialist, as well as other ER Specialists within the South Region, partnering with the Regional Directors, providing specialist and technical advice.

Client Details

A leading business services organisation based in London.


  • Work across all Veolia UK business streams to ensure first-class Employee Relations advice and support is delivered to the business.

  • Coach, develop and empower a team of Employee Relations Specialists in all aspects of the ER cycle to deliver Employee Relations excellence in every way.

  • Identify and develop (in conjunction with the ER Specialists) a list of ER KPI's to measure, analyse and report on to the Area Head of ER and Regional Directors.

  • Build credible and lasting relationships with Senior Managers and will support the Area Head of ER in Regional meetings.

  • Shape and influence the ER Specialist and Senior Leadership teams in transforming a reactive ER climate into a culture of collaboration and proactive Employee Relations.

  • Have responsibility for being the escalation on all Trade Union related matters (Pay Negotiations, Trade Disputes and Industrial Relations Management).

  • Support on complex disciplinary and grievance issues and litigation strategy, relating to tribunal claims in conjunction with Area Head of ER and ER Policy & Development Manager.


  • Minimum level 7 CIPD or equivalent qualification. Chartered member of CIPD or working towards this with evidence of continuous professional development.

  • Previous experience in an HR Generalist or ER role within an unionised and regulated environment.

  • Previous experience of leading a team.

  • Proven ER experience including advising on complex disciplinary and grievance issues with the ability to apply the relevant legal principles and risk assessment.

  • Experience of supporting large scale organisational change and restructuring programmes including TUPE, redundancy and contractual variations.

  • Experience of partnering with trade unions and a good understanding of the trade union framework and collective bargaining.

  • Strong communication and influencing skills with the ability to interact across all levels of management.

  • Strong attention to detail, problem-solving ability and ability to deliver results to demanding deadlines.

Job Offer

£70,000 - £80,000 plus benefits