Patient Care Co-ordinator
- Employer
- Page Personnel
- Location
- Edgbaston, England
- Salary
- Up to £20000 per annum
- Closing date
- 26 Aug 2019
View more
- Sector
- Healthcare
- Contract Type
- Interim
- Hours
- Full Time
- Job Type
- Occupational Health, Advisor
Job Details
Busy role as Patient Care Co-ordinator working for a private healthcare provider, based in Edgbaston on 1 year fixed term contract
Client Details
Private healthcare provider
Description
A patient care co-ordinator is responsible for booking consultations procedures. You will respond to enquiries, both telephone and email, and manage a portfolio of patients from day one of their enquiry until the date of their procedure.
You will be expected to upsell services to customers on the back of your excellent customer service and efficiency. This is not a hard sell environment and there are no cold calls, all enquiries have called in initially.
You will be a professional from a telesales/customer service environment. You will be a hard-working, motivated candidate with a passion for delivering excellent service to our patients. To be successful in this role you must be empathetic, have an ability to engage with patients and display an in-depth knowledge of services.
Profile
The successful applicant: Patient Care Co-ordinator
- Excellent customer service
- Excellent listening and communication skills
- Efficient management skills to manage a portfolio of patients
- Good attention to detail in administrative duties
- Ability to build and maintain positive working relationships with internal and external contacts
My client is looking for an excellent candidate with a positive 'can do' attitude. You will be motivated to be a top performer and take pride in your work and the relationships you develop which ultimately lead to patients choosing our service.
Full training will be provided to the successful candidate; a medical background is not necessary. Candidates with excellent telesales and/or customer service background will be considered for the role.
Job Offer
Ongoing training and support from management is to be expected.
Monday to Friday 9am - 5pm. Minimum of 1 evening shift per week until 8pm
Salary £20,000 & Bonuses
To apply for this position please submit your current CV.
Company
Whether you’re looking to take your first step on the HR career ladder, or you’re seeking a fresh challenge in a new HR job - we’re here to help. Our specialist consultants know the HR market inside out and can help you to find the right role for your specific skills and requirements.
Here are just some of the job areas we specialise in:
- HR administrators
- HR officers
- HR assistants
- Payroll administrators
- HR advisors
- Learning & Development assistants
- Training administrators
- Organisational Development assistants
- Recruitment assistants
We recruit permanent, temporary and contract HR jobs.
If you’re looking for a new position or are thinking of changing jobs, here are some reasons to choose Page Personnel Human Resources:
- Dedicated, specialist consultants with strong industry knowledge
- The expertise and resources of our extensive global network
- A consultative approach to creating a successful placement
- Advice and support at every step of your job search
Contact:
Barney Stupples
Barneystupples@pagepersonnel.co.uk
01932 264 154
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