An iconic charitable organisation with an employee base of about 4,000 and 10,000 volunteers, is currently recruiting for a Reward & Recognition Administrator to join their team on a permanent basis. Their small but dynamic HR team is looking for someone to maintain and deliver excellent customer service and care on all aspects pay and benefits.
The main duties and responsibilities of the role will include:
*Assisting in the administration of all pension schemes and benefits and in the implementation and delivery of new benefit initiatives
*Acting as ambassador to the charity in assisting employees with bringing their benefits into payment due to retirement redundancy, ill or serious ill-health
*Leading on the delivery of customer service and ensuring basic principles are applied being ready to challenge if the appropriate standards are not being maintained
*Leading and maintaining a complete procedure and process manual ensuring all changes are documented and the process remains valid in a transformational environment
*Leading on all salary surveys using critical analysis to ensure data is meaningful, accurate and relevant
*Along with the team, taking responsibility for the successful delivery of the Annual Salary Reviews ensuring an accurate, sensitive and professional manner when dealing with employees and managers
The ideal candidate will:
*Have extensive experience in a busy administrative environment, preferably in an HR role or department
*Be completely proficient in Windows programmes, particularly Word and Excel
*Have demonstrable experience of delivering good customer service whilst meeting the demands of a busy department
*Have demonstrable experience of planning, organising and prioritising to meet the demands of an extremely busy department and be driven by stretched timelines
*Have the ability to communicate clearly and decisively with tact and diplomacy
This is a permanent opportunity paying up to £23,132, inclusive of London allowance and dependent on experience.
If you are interested in the role, please contact Timi Varga for more details on 0203 587 7064 or firstname.lastname@example.org The reference for this role is HLFP/TV/25089.
Please be aware that when applying for this role, The Conduct of Employment Agencies and Employment Businesses Regulations 2003 require us to hold work seeker records for a year in most circumstances.
Macmillan Davies is a specialist HR recruiter. Established in 1979 we have offices in London and Manchester with dedicated teams focusing on Permanent, Contract and Interim assignments across the UK and Europe.