I am pleased to be working in partnership with one of our clients who are a fast growing business in East Sussex. They are looking for an experienced HR Advisor who has been working in an advisory position for the last few years and who has experience of managing 25 plus cases.
The HR Advisor will work with site leadership to deliver positive colleague engagement and great customer experiences. This position will act as the first point of contact for Employee Relations queries, with a strong focus on employee relations and case management, providing specialist HR service in a number of key areas to the HR Function/business ensuring efficient and effective HR delivery.
This role will see the HR Advisor work alongside the business providing coaching and, where required ER training workshops to support leadership programmes and enable line managers to effectively manage people and any associated ER situations.
*To manage case work, including supporting and coaching the line managers on best practice. Highlights any trends from E/R related issues and supports the HR Advisory Manager on tackling issue areas on monthly report.
*To work with the HR Advisory Manager to ensure that service and delivery against case work is aligned with operational expectations with effective communication on SLA's.
*To support the HR Advisory Manager with delivering the employee relations strategy
Reviews daily, weekly, monthly sickness/absence data, highlights trends and proactively supports the operation on reducing absence.
*To ensure all manual and electronic HR systems are maintained, fit for purpose and compliant with auditing requirements.
*To provide support as required to the Compensation and Rewards Manager during company salary review/other exercises.
*To provide ad hoc support to Head of HR Shared Services and HR Advisory Manager as required
*Support ad hoc department projects, providing subject matter expert input.
*Effectively deliver ER related training workshops to support leadership programmes and enable line managers to effectively manage people and any associated ER situations
Skills Knowledge & Experience:-
*Excellent written and verbal communication skills
*Excellent administrative skills including letter writing
*Able to explain complex issues in a straightforward way
*Able to effectively coach leadership at all levels
*Highly organised and methodical and with attention to detail
*Comprehensive and thorough knowledge of employment law and practice
*Substantial previous experience either in a generalist role or specialist role.
*Comprehensive knowledge of HR processes and systems.
*A retail and/or contact centre background would be advantageous.
Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.
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