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Operations Manager - Learning & Development

Employer: PwC
Location: London (Central)
Salary: Competitive
Closing date: 21 Oct 2019

Sector: Professional Services
Contract Type: Permanent
Hours: Full Time
Job Type: Learning & Development

Job Details
Company

Job Details

About the roleThis role is being offered on a 6 month fixed term contract, based in London.

L&D is PwC's internal learning and development (L&D) function. Our ambition is to be a world-class learning function, partnering with the business to deliver L&D which meets the needs of our people and helps deliver the Firm’s strategic priorities.

The L&D Operations team are responsible for managing the day to day activities of L&D and are looking for an individual to join the team as an Operations Manager. The successful candidate will report to the L&D Operations Leader and be coached and managed by a senior Operations Manager.

The individual will support all L&D teams. First line responsibility of all L&D regular finance activity including

Support with preparation of annual budgets

Monitor and challenge financial performance (budgeting/spend/forecasting/required tasks and activity)

Engage with, coach and brief all teams/staff on finance matters including the leadership team

Create high performing, mutually productive relationships within L&D and with key stakeholders

Manage all function wide finance matters and exercises including forecasting and budgeting.

Manage queries and provide support and guidance

Approve/reject payment of invoices, expenses, venue costs, purchase orders

Involvement in other L&D and team strategic priorities as and when required

Assist in the standardisation and simplification of processes and policies in support of a L&D wide consistent approach to operations

Implement and maintain regular operations activities, measurement and reporting processes

Who we are looking forThe following skills are required for this role

Ability to build and develop strong relationships at all levels and work collaboratively to create value for the firm

Ability to develop and interpret financial and other complex data

Excellent project management and completer-finisher skills

Highly analytical mind-set

Highly competent using complex spreadsheets (Microsoft Excel or Google Sheets)

Goal orientated – maintaining focus on agreed objectives and deliverables

Commercially orientated – keeping commercial aspects continually in mind when taking actions or making decisions

Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team

Proven ability to manage and prioritise projects and work to deadlines

Communicate confidently and effectively at all levels, both in written and verbal form

Ability to see the big picture as well as the finer details

Positive, can do attitude, particularly when dealing with ambiguity

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work ( ie temporary or day rate contracting)?

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here www.pwc.com/uk/careers/experienced/apply

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Learn more here www.pwc.com/uk/diversity

Company

Our values define how we do things. And our purpose is why we exist - now more than ever - to build trust in society and solve important problems for our clients and our communities. In a world we no longer recognise, we need to rely on the strength and agility of our people to help us to navigate these uncertain times.

We're committed to ensuring that care and our people's wellbeing remains central to our culture. While we may not know what’s ahead, we can do all we can to help shape the future. As we continue to navigate this unprecedented time, it’s important that we support our people, to help them take care of themselves and to ensure the right support is available when it’s needed.

For now, we ask you to join our talent network and stay in touch with what’s happening in real time, including new possibilities as they arise. Visit our website for more information on how we’re responding to this pandemic and what changes we’re making to our recruitment process.

Stay safe and stay connected in this rapidly changing world.

PwC

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What we do

We’re one of the world’s leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them.

What we offer

‘Dress for your day’ policy

At PwC our culture drives our success and gives us a sustainable advantage, and we want to create an environment where our employees feel empowered to work in a way that works best for them and help them become the best that they can be. To support our flexible work environment we’ve evolved our dress code policy to “dress for your day”. This reflects the trust we have in our employees to decide what they think is appropriate given their daily responsibilities.

Flexible Talent Network/Flexible working

We’re looking for talented professionals we can deploy on a recurring basis across all areas of PwC, depending on our business needs. The way you work is up to you, whether that’s full-time, part-time, term-time or reduced hours, just let us know and we’ll try and match you to a suitable role. As well as wide ranging opportunities across our business, we have a specific need for qualified accountants to work during our busy season and a programme supporting those returning to work after a break.

Our Flexible Talent Network video - https://www.youtube.com/watch?v=fhaNetNieV4

As a leading professional services network we’re confident we can offer outstanding training and development opportunities, exposure to multi-disciplinary teams, and support from industry-leading experts. Discover where your talent could take you and join an employer focused on helping you reach your full potential.

Take the opportunity of a lifetime!