Training Manager in Financial Services
- Employer
- Oakleaf Partnership
- Location
- City of London, England
- Salary
- £35000 - £45000 per annum
- Closing date
- 24 Oct 2019
View more
- Sector
- Accountancy Banking, Finance & Insurance
- Contract Type
- Permanent
- Hours
- Full Time
- Job Type
- Learning & Development
Job Details
A leading banking company based in the City of London are looking for a Trainer or Training Manager to come in and join the team. This is a newly created role and you can really make it your own.
For the role you will train customer service staff on customer service/complaints. This is focused around the deisgn and delivery of content, dealing with tricky customers and vulnerbale. The bank does have an outsourced team based in Edinburgh who pick up the overflow of calls.
This is a great challenge to join a very fast paced business which is ever changing.
To thirve in this role it's essential you are a selt startee, can muck in and are motivated. You will be coming into joined a team of agents and 8 specialist managers.
Company
Oakleaf Partnership is the UK’s largest independent HR recruitment consultancy. Founded in 2005, we have built enduring relationships with HR functions across every sector; thanks in part to our expertise, but also our collaborative approach. We listen. We share our insights. We take the time to truly understand the culture of an organisation – the person behind a CV.
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