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HR Operational Excellence Manager

Employer
Oakleaf Partnership
Location
City of London, England
Salary
£60000 - £70000 per annum
Closing date
31 Oct 2019

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Sector
Professional Services
Contract Type
Permanent
Hours
Full Time
Job Type
HR Shared Services

Job Details


Oakleaf Partnership have a very unique opportunity for an HR Operational Excellence Manager to join our rapidly growing global professional services client. This individual will play a key role in the success of the HR Operations function based in London, including providing support to the HR Shared Services team who provide service delivery for their UK business. You will also have the opportunity to be involved in broader EMEA initiatives.

Key Responsibilities include:

Review existing HR administration processes to identify opportunities to standardise, simplify and optimise

Identification of ongoing process improvements in line with a "Lean" methodology to ensure continuous performance improvement.

Process and project support to any process & technical enhancements or new roll-outs within the HR Operations function.

Maintain process documentation where applicable, and develop quick reference user guides for Administrators, HR and business users.

Support ongoing enhancement of Case Management tool, including testing and training support to operations teams.

Support Project Managers with project governance as required

Build and maintain collaborative relationships with the HR Operations Team, HR Shared Service teams, and the wider HR function.

Ongoing and ad-hoc project support across the EMEA region

The successful candidate will ideally have experience working in an HR Shared Services team and possess the following:

Experience working with a Case Management Tool

Good project management skills

Good working knowledge of HR business processes essential, with "lean" process methodologies and process mapping experience desired

Excellent communication skills both written and verbal

Advanced Excel skills

Resilient in a change environment

Competitive salary and benefits on offer to the successful candidate.

Company

Oakleaf Partnership is the UK’s largest independent HR recruitment consultancy. Founded in 2005, we have built enduring relationships with HR functions across every sector; thanks in part to our expertise, but also our collaborative approach. We listen. We share our insights. We take the time to truly understand the culture of an organisation – the person behind a CV.

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