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Communications and Engagement Manager - 12 month FTC

Employer: PwC
Location: London (Central)
Salary: Competitive
Closing date: 1 Nov 2019

Sector: Professional Services
Contract Type: Permanent
Hours: Full Time
Job Type: Recruitment & Resourcing

Job Details
Company

Job Details

Who we’re looking forWe’re looking for an internal communications and engagement manager to join our UK Sales and Marketing Special Operations team, reporting to the Sales and Marketing COO.

The PwC Sales and Marketing team is a centralised function that covers all aspects of professional services marketing, brand, campaigns, client experience, sales support and business development. The prime area of focus for Sales and Marketing is to work with and amplify our client-facing teams in developing and implementing the firm’s go-to-market strategy.

Across our Sales and Marketing team, we focus on the following values to deliver best-in-class work:

We innovate every day

We are inclusive by default

We deliver commercial impact with purpose

We tell stories that inspire

About the roleThe purpose of the role is to design, develop and execute the internal communications and engagement strategy for Sales and Marketing, by educating and informing all colleagues across the team, as well as stakeholders across other business areas in client-facing teams, on the function's purpose, capabilities, ongoing transformation, and value and impact it delivers.

Role responsibilities:

Developing an engagement plan for key stakeholder groups (both into the Sales and Marketing function and into client-facing teams)

Executing communications and internal marketing campaigns into key stakeholder groups across a variety of channels (enabled by G-Suite and Marketing Cloud)

Developing strong relationships with Corporate Affairs to proactively profile Sales and Marketing’s story (eg: how we’re transforming; how we’re adding value and impact; how we’re helping our people get closer to our clients, how we’re driving key programmes across the firm (e.g. PCP, Client feedback, Brand)

Keep evolving our Sales and Marketing Google Site and ways of engaging across our stakeholders

Ensure all Sales and Marketing owned content is kept up to date across the function (knowledge/content lifecycle management)

Ensure our Sales and Marketing guiding principles are brought to life and embedded in all communications and linked to all appropriate activities

Use Marketing Cloud to build and execute email campaigns, test and learn across activities and optimise to improve performance (Marketing Cloud training will be provided if required)

Track engagement data and report on progress across channels, including using Marketing Cloud’s Analytics Studio.

Role Requirements - the ideal applicant will:

have a good understanding of how to bring creative ideas and the right channel mix together to engage a target audience

have a mind-set which demonstrates a comfort with trying new things and learning

be self motivated and a strong communicator who is able to act on their own initiative to develop content from scratch

be confident with and/or avid to learn new technologies (G Suite, Marketing Cloud)

have a strong knowledge (or willingness to learn) of how to best activate the PwC brand across different channels

be a team player, who is able to work collaboratively, virtually and independently with people across Sales and Marketing, and Corporate Affairs to maximise impact

have strong organisational and project management skills and attention to detail, plus a commitment to delivering the highest quality output

Skills & Experience Required

Passionate, commercial and innovative

Strong communication skills

Can handle multiple tasks and projects at once

Team player

Ability to create impact and speak credibly with senior stakeholders

Ability to operate and manage stakeholders at all levels effectively within a complex matrix environment

Strong understanding how to translate business objectives into successful campaign(s)

Strong project management skills

Strong understanding of end-to-end campaign delivery and internal communications principles

Ability to bring new innovative marketing communications approaches to life and constantly evolve best practice

Company

Our values define how we do things. And our purpose is why we exist - now more than ever - to build trust in society and solve important problems for our clients and our communities. In a world we no longer recognise, we need to rely on the strength and agility of our people to help us to navigate these uncertain times.

We're committed to ensuring that care and our people's wellbeing remains central to our culture. While we may not know what’s ahead, we can do all we can to help shape the future. As we continue to navigate this unprecedented time, it’s important that we support our people, to help them take care of themselves and to ensure the right support is available when it’s needed.

For now, we ask you to join our talent network and stay in touch with what’s happening in real time, including new possibilities as they arise. Visit our website for more information on how we’re responding to this pandemic and what changes we’re making to our recruitment process.

Stay safe and stay connected in this rapidly changing world.

PwC

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What we do

We’re one of the world’s leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them.

What we offer

‘Dress for your day’ policy

At PwC our culture drives our success and gives us a sustainable advantage, and we want to create an environment where our employees feel empowered to work in a way that works best for them and help them become the best that they can be. To support our flexible work environment we’ve evolved our dress code policy to “dress for your day”. This reflects the trust we have in our employees to decide what they think is appropriate given their daily responsibilities.

Flexible Talent Network/Flexible working

We’re looking for talented professionals we can deploy on a recurring basis across all areas of PwC, depending on our business needs. The way you work is up to you, whether that’s full-time, part-time, term-time or reduced hours, just let us know and we’ll try and match you to a suitable role. As well as wide ranging opportunities across our business, we have a specific need for qualified accountants to work during our busy season and a programme supporting those returning to work after a break.

Our Flexible Talent Network video - https://www.youtube.com/watch?v=fhaNetNieV4

As a leading professional services network we’re confident we can offer outstanding training and development opportunities, exposure to multi-disciplinary teams, and support from industry-leading experts. Discover where your talent could take you and join an employer focused on helping you reach your full potential.

Take the opportunity of a lifetime!