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Customer Service Adviser - German or Dutch Speaking

Employer
Page Personnel
Location
Basingstoke, England
Salary
£10.00 - £11.00 per hour
Closing date
17 Oct 2019

View more

Sector
Retail & Wholesale
Contract Type
Interim
Hours
Full Time
Job Type
Occupational Health, Advisor

Job Details


A temporary role working within a busy team to provide excellent customer service both over the phone and via email.

Understanding the customers needs and requirements and exceeding these whenever possible.

Client Details

A global, well-established jewellery brand.

Description

Answering inbound inquiries over the phone and through email and ensuring to update the customer database.

Responding to the inquiries in a timely manner, and prioritising any urgent queries.

Having a creative response and thinking outside the box when having to resolve any issues or concerns.

Maintaining an accurate standard for all work and order entries.

Probing the customer with questions to overcome objections.

This position has a weekly schedule where you must be able to work anytime Sunday through Saturday between 8 am to 6 pm.

Profile

Experience in customer service is essential.

Polite and professional manner on the phone and strong written communication skills.

Takes responsibility for their work and likes to overcome challenges with a positive attitude.

Comfortable using Microsoft Office and the Internet.

Good problem solving and decision making skills.

An enthusiastic outlook and enjoys being involved in the team.

Job Offer

Free soft drinks and coffee/tea machine.

Pool and football table.

Great incentives awarded when achieving targets.

A diverse hardworking team that has a good team spirit.

Company

Whether you’re looking to take your first step on the HR career ladder, or you’re seeking a fresh challenge in a new HR job - we’re here to help. Our specialist consultants know the HR market inside out and can help you to find the right role for your specific skills and requirements.

Here are just some of the job areas we specialise in:

  • HR administrators
  • HR officers
  • HR assistants
  • Payroll administrators
  • HR advisors
  • Learning & Development assistants
  • Training administrators
  • Organisational Development assistants
  • Recruitment assistants

We recruit permanent, temporary and contract HR jobs.

If you’re looking for a new position or are thinking of changing jobs, here are some reasons to choose Page Personnel Human Resources:

  • Dedicated, specialist consultants with strong industry knowledge
  • The expertise and resources of our extensive global network
  • A consultative approach to creating a successful placement
  • Advice and support at every step of your job search
     

Contact:
Barney Stupples
Barneystupples@pagepersonnel.co.uk
01932 264 154

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