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Learning & Development Manager

Employer
Annapurna Recruitment
Location
London, England
Salary
Up to £40000.00 per annum + 3k London Weighting
Closing date
19 Nov 2019

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Sector
Hospitality & Leisure
Contract Type
Permanent
Hours
Full Time
Job Type
Training

Job Details



A fantastic opportunity has arisen for an experienced Training Manager to join our team at one of the most luxury hotels in London.

Role Description

As Training Manager you will promote learning and development at the Hotel, both internally and externally, on and off the job and for all levels of employee within the Hotel, under the guidance of the HRD and within the limits of established policies and procedures.

Further responsibilities include but are not limited to:

* You will analyse and prioritise training needs within the Hotel, making reference to resources such as LQA & Forbes standards, SOP Manuals, Guest Comment Cards and to develop monthly and annual training plans based on these training needs.

* Develop and issue monthly training calendars.

* Assist the HRD, Learning & Development colleagues and Management Committee team members to produce training plans for each department and individual employees with support from the Departmental Trainers.

* To manage the development, implementation and delivery of training programmes to meet identified needs ensuring guest service, quality, profit enhancement and staff security and safety for everyone at the hotel.

* To assist Departmental Trainers in achieving their departmental training objectives for on-job training by coaching and motivating them through regular contact and monthly meetings, and by carrying out regular audits of Personal Development Plans and Training records.

* To expand and promote the library of training resources and ensure maintenance of all training equipment often.

* To assist with the co-ordination and delivery of hotel induction and follow-up induction, ensuring that it is run regularly, delivering sessions if assigned trainer is unavailable, and updating sessions in line with the Hotel Group, hotel, company standards, legislation and the needs of the business.

* To assist in compiling the Hotel's training budget and to control and monitor expenditure on a monthly basis.

* To establish links with Local Education Authorities, Industry Organisations, Government Bodies, nominated Universities and Colleges and other contacts as appropriate, always looking for opportunities to promote the Hotel.

You will have a :

* Immaculate personal presentation

* Excellent command of English

* IT literate

* Ability to work under pressure

* Excellent attention to detail

* Confident, professional and welcoming personality

Benefits Package:

* 28 days' paid holiday during each holiday year including Bank holidays

* Company pension scheme

* Free meals

* Uniform and free laundry service for most positions

* Season ticket loan

* Excellent employee recognition programmes

* F&B discounts across

* Guest hotel experience for employees

* Vast range of learning and development programmes

* Opportunities for promotion and transfer across the group

* Free staff social events

* Childcare voucher scheme

* Free Employee Assistance Helpline for you and your family

* Occupational health service

Company

Based in London & Munich and focussing on the UK, DacH & Nordic Markets, Annapurna Recruitment was founded by its three partners, Nigel Fox, James Ballard and Charlie Appleyard, with the intention of being the best and most responsible recruitment company in the HR sector.

With more than 40 years’ combined experience between them, you will be dealing with an HR consultancy with an excellent track record.

We are a company that is challenging conventional traditional transactional recruitment in the agency field by the creation and facilitation of a world-class thought leadership community, the Business Transformation Network, with over 40,000 members worldwide. 

We are absolutely committed to providing the highest degree of service possible to both our candidates and clients.

We stand to be a responsible recruitment company. Responsible in two major ways: firstly our unique CSR strategy and secondly by building deep continuous relationships with the talent communities we deliver to and serve. 

From day one Annapurna has been a keen supporter of the environment originally being the only recruitment company in Europe to be a member of environmental foundation, 1% for the planet. However we wanted to do more. We wanted to give money to social charities as well as the environmental causes that are close to our heart, leading to the advent of Annapurna Giving.

The 6 charities we are supporting now have been chosen by Annapurna's three directors; Nigel Fox, James Ballard and Charlie Appleyard and reflect the causes that are personal to them. We support Parkinson's UK, The Cure Parkinson's Trust, Amnesty International, Haven’s Hospice, The Soup Kitchen & Friends of the Earth. By selecting these charities Annapurna wishes to continue in its quest for ethical and socially responsible recruitment.

These cutting edge principles have led to us being awarded a number of accolades in both the UK and internationally such as 'Best Professional Services Agency' at the Recruiter Awards in 2019, 2017 and 2015, 'Best Small Agency' at Global Recruiter Awards 2017 and 'Best Small Companies to Work For' at The Sunday Times Best Companies list 2020 & 2017.

Company info
Website
Telephone
020 3031 2468
Location
2nd Floor, 57 Southwark St
London
London
SE1 1RU
United Kingdom

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