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Resource Manager - Audit

Employer
PwC
Location
North West England
Salary
Competitive
Closing date
6 Dec 2019

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Job Details

About the RoleAs a team, we maximise resource sharing and enable the delivery of PwC to our clients through line of service and cross line of service staffing, forecasting, utilisation, and workload balance while considering development and diversity initiatives.

This is an exciting time for Resource Management as we build on the professionalism of our people and work closely with the business to develop and implement PwC business and people strategy. PwC's Resource Management (RM) team has been centralised to assist the firm in being more agile and providing the right people on the right projects at the right time.

This role will be based in Manchester and will have direct reports. You will have strategic oversight of the deployment of c 250 individuals for our professionals in the Northern Commercial Audit practice, based in our Manchester office. Additionally, you will be working closely with Resource Management colleagues across the Northern Audit team covering the Commercial Audit business of PwC with teams in Leeds, Newcastle, Edinburgh, Glasgow, Aberdeen and Belfast as well as Manchester.

Key Responsibilities
  • Manage the team by optimising headcount, manage/oversee joiners, leavers and secondments, increasing utilisation and being aware of the impact on employee engagement

  • Delivering the manpower and resourcing plan by having a deep understanding of portfolio growth plans and headcount required to support these; balancing these with the needs of the individual

  • Conducting regular portfolio reviews to ensure maximum utilisation, development and fair allocation of work for each individual

  • Interpret and Analyse Management Information (MI) to provide trends, make connections and spot opportunities to improve profitability

  • Share knowledge, best practice and network with your colleagues across the business and Resource Management Function

  • Support the Senior Resource Manager with recruitment interviews and inducting new staff

  • Engage and promote the use of key resourcing systems including

  • Profile, Finder, Retain, Career Opportunities and the Resource Tracker to enable effective resourcing

  • Technical Expertise
  • Deployment and Manpower Planning

  • First escalation point for issues that are difficult to resolve by the team of Officers

  • Influence and drive the mobility agenda in the business unit

  • Look for deployment opportunities and build relationships across all lines of service

  • Managing people and their development

  • Conflict resolution

  • Project management and organisation skills

  • Knowledge and Skills
  • Relationship Skills including communicating and Influencing

  • Developing and sustaining long term relationships with key stakeholders in the business, Resource Management and other operational areas

  • Communicate with impact using different communication styles

  • Strategy and Change Management
  • Understand the firm-wide strategy, business and resource management strategy and know how to apply it

  • Input to the Resourcing objectives and vision for the business unit/line of service

  • Influencing and creating a vision for change by championing the delivery of change

  • Stakeholder Management
  • Delivering outcomes that build relationships by taking into account the different needs of multiple stakeholders; balancing the needs of individuals and those of the business

  • Anticipating and recognising when conflict may occur and work to resolve these through supporting and escalating if required

  • Commercial Acumen and Financial Management
  • Developing and driving solutions to improve profitability of clients and PwC

  • Using data and Management Information (MI), networking internally and externally to advise the business on resourcing options and solutions that help to drive growth and profitability

  • Team and Personal Development
  • Developing yourself and the team by seeking opportunities that stretch and challenge

  • Coaching and developing others in the team by providing quality, real time feedback

  • Participating in the recruitment process to ensure that new team members are aligned to the new ways of working
  • Who we are looking forTo enable us to deliver our strategy, we want to attract managers from varying backgrounds and industries who have experience:

  • Delivering business outcomes in a fast paced and changing environment

  • Negotiating with senior stakeholders to deliver resourcing and strategic requirements

  • Using a commercial mind-set and business acumen, including the use of Management Information to inform decision making

  • Be a trusted advisor who provides balanced and pragmatic advice around manpower planning and resource management

  • Liaising, influencing and challenging effectively to build relationships at all levels and with multiple stakeholders

  • Coaching and supporting Resourcing team members


  • Not the role for you?

    Did you know PwC offer flexible contract arrangements as well as contingent work ( ie temporary or day rate contracting)?

    The skills we look for in future employees

    All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

    Learn more here www.pwc.com/uk/careers/experienced/apply

    Diversity

    We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

    Learn more here www.pwc.com/uk/diversity

    Company

    Our values define how we do things. And our purpose is why we exist - now more than ever - to build trust in society and solve important problems for our clients and our communities. In a world we no longer recognise, we need to rely on the strength and agility of our people to help us to navigate these uncertain times.

    We're committed to ensuring that care and our people's wellbeing remains central to our culture. While we may not know what’s ahead, we can do all we can to help shape the future. As we continue to navigate this unprecedented time, it’s important that we support our people, to help them take care of themselves and to ensure the right support is available when it’s needed.

    For now, we ask you to join our talent network and stay in touch with what’s happening in real time, including new possibilities as they arise. Visit our website for more information on how we’re responding to this pandemic and what changes we’re making to our recruitment process. 

    Stay safe and stay connected in this rapidly changing world.

    PwC

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    What we do

    We’re one of the world’s leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them.

    What we offer

    ‘Dress for your day’ policy

    At PwC our culture drives our success and gives us a sustainable advantage, and we want to create an environment where our employees feel empowered to work in a way that works best for them and help them become the best that they can be. To support our flexible work environment we’ve evolved our dress code policy to “dress for your day”. This reflects the trust we have in our employees to decide what they think is appropriate given their daily responsibilities.

    Flexible Talent Network/Flexible working

    We’re looking for talented professionals we can deploy on a recurring basis across all areas of  PwC, depending on our business needs. The way you work is up to you, whether that’s full-time, part-time, term-time or reduced hours, just let us know and we’ll try and match you to a suitable role. As well as wide ranging opportunities across our business, we have a specific need for qualified accountants to work during our busy season and a programme supporting those returning to work after a break.

    Our Flexible Talent Network video - https://www.youtube.com/watch?v=fhaNetNieV4

    As a leading professional services network we’re confident we can offer outstanding training and development opportunities, exposure to multi-disciplinary teams, and support from industry-leading experts. Discover where your talent could take you and join an employer focused on helping you reach your full potential.

    Take the opportunity of a lifetime!

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    Video content:

    Our values and behaviours    

    What do PwC do? 

    Dress for your day:  

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