Skip to main content

This job has expired

Account Manager - Strategic Account Management - Maternity Cover

Employer
PwC
Location
London (Central)
Salary
Competitive
Closing date
12 Dec 2019

View more

Job Details

Who we are looking for
  • Do you have a proven track record in business development and client relationship management in a highly competitive, Business to Business environment?

  • Can you show that you have experience leading, motivating, developing and coaching diverse account teams?

  • We're looking for experienced and inspiring Manager level candidates to focus on key account management as part of the Strategic Account Management (SAM) team within our Sales and Marketing team. This is a Maternity Cover for a 9-12 month period, from Jan/Feb 2020.

    Sales and Marketing is a centralised support function and covers all aspects of professional services marketing, sales support and business development. The prime area of focus for the function is to support the development and implementation of the firm’s market strategy and in particular to ensure:

  • We innovate every day

  • We are inclusive by default

  • We deliver commercial impact with purpose

  • We tell stories that inspire


  • About the SAM RoleWe're looking for experienced and inspiring Manager level candidates to focus on key account management as part of SAM. SAM focuses on the firm’s top priority accounts across different segments and supports lead relationship partners and account teams to drive profitable revenue growth and deliver exceptional client value. The role reports to the SAM Team Leader, and works closely with Industry Drivers, Partners, and other key personnel across sales and marketing team.
    Our firm's strategy is designed to provide a sharper focus on market issues in order to prioritise growth opportunities and align our resources to deliver them.

    ResponsibilitiesThose in the Strategic Account Management capability are responsible for:

  • Having a deep understanding of their client’s priorities, strategies and organisations to ensure PwC add value across their broader organisation.

  • Developing and implementing effective account strategies including relationship mapping, management of opportunity pipeline and generation of investment plans.

  • Bringing discipline, structure and support to account teams through management information, market insight, knowledge sharing and meeting preparation.

  • Working right across the pursuit process to inform, support, challenge and inspire their account teams to spot, develop and convert a pipeline of opportunities.

  • Supporting the Firms one firm sales and marketing strategy.

  • Building high performing teams of partners and staff around their particular clients.


  • In addition to the Manager requirements set out in the PwC Professional career progression framework, the successful Manager candidate has responsibility for:

  • Sales Excellence Drives the uptake of the Pursuit Process within their accounts to drive excellence in sales, bringing the best of PwC’s Sales & Marketing team to their accounts and clients in order to enhance profitable revenue growth and a one firm approach.

  • Growing Relationships Support the Lead Relationship Partner to drive the understanding of their clients amongst their account teams and wider firm as required. Understand, manage and grow relationships between PwC and the client in order to deliver opportunities and profitable growth. This includes the use of client feedback and meetings, as well as other tools.

  • Account Management Operates as an account manager on one or more key accounts; supports the development and execution of account strategy and implements effective account management processes, utilising the Account Management Framework (AMF).

  • Tools Works with the capability leader and team leaders to ensure that the account management team continuously improves and experience, information and knowledge are shared with the team and across the business. Ensures that they are deploying the AMF effectively and support the continuous development of the framework itself.

  • Skills & Experience
  • You will possess excellent communication skills and gravitas with senior stakeholders, (both clients and senior staff) as well as demonstrating a thorough understanding of the strategic business drivers for global, complex clients.

  • An expert understanding of best practice account management with the ability to implement both strategic and tactical initiatives.

  • The jobholder must be creative, upbeat and innovative and be able to effectively communicate key business messages to a diverse audience.

  • A proven track record in business development and client relationship management in a highly competitive, Business to Business environment.

  • Strong stakeholder management and experience leading, motivating, developing and coaching diverse account teams.

  • A proactive and energetic individual who is able to work effectively as part of team, which may at times be geographically dispersed.

  • A collaborative individual who is able to contribute and participate as a member of the SAM capability.

  • Strong commercial acumen both in terms of managing pipeline and challenging/coaching teams through the sales process

  • Experience of people management and developing individuals/ teams.

  • A strong knowledge of Pursuit or another relationship/ sales methodology and proven experience of driving opportunities through to revenue.

  • Company

    Our values define how we do things. And our purpose is why we exist - now more than ever - to build trust in society and solve important problems for our clients and our communities. In a world we no longer recognise, we need to rely on the strength and agility of our people to help us to navigate these uncertain times.

    We're committed to ensuring that care and our people's wellbeing remains central to our culture. While we may not know what’s ahead, we can do all we can to help shape the future. As we continue to navigate this unprecedented time, it’s important that we support our people, to help them take care of themselves and to ensure the right support is available when it’s needed.

    For now, we ask you to join our talent network and stay in touch with what’s happening in real time, including new possibilities as they arise. Visit our website for more information on how we’re responding to this pandemic and what changes we’re making to our recruitment process. 

    Stay safe and stay connected in this rapidly changing world.

    PwC

    final

    What we do

    We’re one of the world’s leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them.

    What we offer

    ‘Dress for your day’ policy

    At PwC our culture drives our success and gives us a sustainable advantage, and we want to create an environment where our employees feel empowered to work in a way that works best for them and help them become the best that they can be. To support our flexible work environment we’ve evolved our dress code policy to “dress for your day”. This reflects the trust we have in our employees to decide what they think is appropriate given their daily responsibilities.

    Flexible Talent Network/Flexible working

    We’re looking for talented professionals we can deploy on a recurring basis across all areas of  PwC, depending on our business needs. The way you work is up to you, whether that’s full-time, part-time, term-time or reduced hours, just let us know and we’ll try and match you to a suitable role. As well as wide ranging opportunities across our business, we have a specific need for qualified accountants to work during our busy season and a programme supporting those returning to work after a break.

    Our Flexible Talent Network video - https://www.youtube.com/watch?v=fhaNetNieV4

    As a leading professional services network we’re confident we can offer outstanding training and development opportunities, exposure to multi-disciplinary teams, and support from industry-leading experts. Discover where your talent could take you and join an employer focused on helping you reach your full potential.

    Take the opportunity of a lifetime!

    LI [square]   pwc link [square]   F [square]   T [square]   Instagram [square]   YT [square]

    Video content:

    Our values and behaviours    

    What do PwC do? 

    Dress for your day:  

    Get job alerts

    Create a job alert and receive personalised job recommendations straight to your inbox.

    Create alert