Customer Care Executive

Location
London, England
Salary
£9.00 - £12.00 per hour
Posted
14 Sep 2020
Closes
12 Oct 2020
Ref
JN -092020-1229171
Contact
Joshua Strange
Contract Type
Interim
Hours
Full Time

My Client is looking for a customer care advisor who has experience using both Zendesk and Shopify. The role will include responding to emails, live chat and telephone enquiries with only one day a week required in the office.

Client Details

My client are a growing and exciting retail company based in the heart of London. Over the last five years they have expanded their team massively and are now one of the largest retail companies within their sector.

Description

  • Answering telephone enquiries and complaints
  • Answering emails and replying to Live Chat
  • Offering customer advise and help
  • Guiding customers in their purchases

Profile

  • Knowledge of Shopify is compulsory
  • Knowledge of Zendesk is compulsory
  • Experience within the Retail Sector
  • Previous experience in customer service
  • Previous Experience in E-commerce

Job Offer

  • Generous Salary
  • Opportunity to go Perm
  • Remote working 4 days a week