Customer Service Advisor

Location
Manchester, England
Salary
£9 - £10 per hour
Posted
08 Oct 2020
Closes
19 Oct 2020
Ref
JN -102020-1237542
Contact
Emma Pyle
Job Type
Advisor
Contract Type
Interim
Hours
Full Time

New opportunity for a Customer Service Advisor to join a great company, based in Manchester. You will be responsible for dealing with all customer service calls and queries, making sure they are done to the highest standard.

Client Details

Our client, within the retail industry. Is looking for a new brand ambassador to join their organisation and help their business grow, whilst supporting you to grow.

Description

The Customer Service Advisor will be responsible for:

  • Be the first point of contact to customer with phone queries and orders
  • Respond to customer service emails
  • Respond to queries via Twitter, Facebook & Instagram
  • Resolve customer complaints and any other potential issues
  • Assist with additional administrative work
  • General office administration

Profile

The Customer Service Advisor will have/be:

  • Willing to go the extra mile work ethic
  • A professional and friendly manner in helping customers
  • Strong organisational skills: self-directed and capable of working effectively in a fast paced, exciting environment while juggling multiple projects.
  • A willingness to learn and grow with our exciting team
  • Experience of using common office software (excel, MS Word, Outlook)

Job Offer

Temp- perm contract + £8-9 p/h + Great Company