Customer Service Advisor

Location
Rochdale, England
Salary
£8 - £9 per hour
Posted
08 Oct 2020
Closes
19 Oct 2020
Ref
JN -102020-1237536
Contact
Emma Pyle
Job Type
Advisor
Contract Type
Interim
Hours
Full Time

Customer Service Advisor will be responsible for handling all customer queries via telephone, email and web- chat and social media correspondence. Our client needs candidates who can start immediately to cover the busy period.

Client Details

Our client is a well established e-commerce company, based in Rochdale. They are a leading business within the retail industry and operate in over 70 stores across the UK. They provide extensive training and support to their employees to ensure the highest standard of customer service is received by all.

Description

Customer Service Advisor key responsibilities will include dealing will all customer queries and complaints via telephone, email, web-chat and social media. These queries will be focused around stock, delivery and complaints. This needs to be handled professionally and effectively.

Profile

The Successful Customer Service Advisor will have/ be:

  • Team Player
  • Organised
  • Previous customer service experience
  • Professional telephone manor
  • Confident- be able to work off your own initiate to resolve customer queries

Job Offer

£8-9 p/h + Temp- Perm opportunity + Great Company