Customer Service Advisor

Location
Stretford, England
Salary
£8 - £10 per hour
Posted
08 Oct 2020
Closes
19 Oct 2020
Ref
JN -102020-1237527
Contact
Emma Pyle
Job Type
Advisor
Sector
Housing
Contract Type
Interim
Hours
Full Time

The Customer Service Advisor will be responsible for dealing with all customer queries via telephone, email and web-chat. It is important this is done in an efficient and timely manor.

Client Details

Within the Property and Housing industry, our client is an award winning independently owned Housing iorganisation , based in Stretford. They focus on providing the best customer service through implementing excellent policies and procedures for their customers and employees. They are looking for a hard working, resilient individual who can work well in a busy environment.

Description

The Customer Service Advisor will be joining an established team to deal with all customer queries. This will involve answering inbound calls, generating emails and using web-chat. Promoting a customer first culture whilst ensuring that service levels and standards are maintained.

Profile

The Customer Service Advisor will have/ be:

  • Previous Customer service experience
  • Able to work towards set KPI's and Targets
  • IT Skills
  • Reliable
  • Organised
  • Confident handling customer complaints
  • Work well in a fast pace environment

Job Offer

Immediate Start + £8-10 p/h + Great Location

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