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Customer Services Executive

Employer
Page Personnel
Location
Wilmslow, England
Salary
Temp - Perm
Closing date
7 Dec 2020

View more

Sector
Retail & Wholesale
Contract Type
Interim
Hours
Full Time
Job Type
Advisor

Job Details


Customer Services role working for a leading Retailer

Client Details

Our client, based in Wilmslow, is a forward thinking business who prides themselves in world class service. A great opportunity for a Customer Service Executive to join a business where they develop and grow their staff

Description


Respond to customer enquiries via email, live chat, phone and social media channels
Process telephone orders and capture payment details
Answers pre order enquiries
Resolves post order enquires and complaints
Provides technical assistance to customers placing orders on the website
Communicates information about the company's products and services
Accurately records reasons for customer contacts

Profile

The successful candidate will be/have:

* Experience in a Customer Service environment preferably within a Contact Centre is essential
* Zendesk experience
* Minimum 3 GCE's grade A-C equivalent or above including English and Maths or 5 years demonstrable work experience
* Good written and verbal communication
* Ability to work on own initiative and as part of a team
* Understands the need for confidentiality and compliance with legislation

Job Offer

Temporary to Permanent job

Salary when permanent £20,000 per annum

Company

Whether you’re looking to take your first step on the HR career ladder, or you’re seeking a fresh challenge in a new HR job - we’re here to help. Our specialist consultants know the HR market inside out and can help you to find the right role for your specific skills and requirements.

Here are just some of the job areas we specialise in:

  • HR administrators
  • HR officers
  • HR assistants
  • Payroll administrators
  • HR advisors
  • Learning & Development assistants
  • Training administrators
  • Organisational Development assistants
  • Recruitment assistants

We recruit permanent, temporary and contract HR jobs.

If you’re looking for a new position or are thinking of changing jobs, here are some reasons to choose Page Personnel Human Resources:

  • Dedicated, specialist consultants with strong industry knowledge
  • The expertise and resources of our extensive global network
  • A consultative approach to creating a successful placement
  • Advice and support at every step of your job search
     

Contact:
Barney Stupples
Barneystupples@pagepersonnel.co.uk
01932 264 154

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