Track and Trace Advisor

Location
Manchester, England
Salary
£17000 - £22000 per annum
Posted
17 Nov 2020
Closes
25 Nov 2020
Ref
JN -112020-1555717
Contact
Emma Pyle
Job Type
Advisor
Sector
Public Sector
Contract Type
Interim
Hours
Full Time

As a Track and Trace Advisor you will be required to contact all relevant parties, to arrange testing for COVID-19.

Client Details

The client within the Public Sector and Government industry, is based in Manchester. This a reputable organisation who are running a large track and trace project with immediate starts.

Description

The key responsibilities of the Track and Trace Advisor will include:

  • Contact all students to arrange testing
  • Providing support to worried individuals and having empathy around their situations
  • Tracing with individuals, who they have been in to contact with
  • Offering guidance around the isolation process
  • Inputting and recording all data accurately on various databases and spreadsheets
  • Be able to work efficiently and quickly under the circumstances
  • Be a self starter working remotely

Profile

The successful Track and Trace Advisor will have/be:

  • Experience within track and trace
  • Call centre/customer service background
  • Good attention to detail
  • Able to deliver high levels of customer service
  • Empathetic when providing support to vulnerable individuals.

Job Offer

Temp contract + £17-£22K salary + immediate start

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