Customer Services role working for a Logistics company based in Tameside

Client Details

Our client is a market leading logistics distribution and supply chain business. Due to increased customer demand, they are looking for a Customer Service Executive to join their team. A great opportunity to join a business that develops and progresses their employees.

Description

• Providing a professional and world class customer experience to new and existing
• customers.
• Utilising the latest customer service technology and using appropriate digital
• technologies.
• Being part of our new customer profiling journey, where customers are managed across
• various sales channels.
• Leading new digital ways of communicating with customers in order to meet their
• everchanging needs.
• Being the first point of contact for order processing, returns and enquiries in order to
• maximise sales opportunities.
• Being part of our influencing team to promote innovative products and services to our
• customers in line with our growth plans.
• Proposing your own ideas to improve the business - we want to learn from you and your
• experience.
• Contributing positively to the Sales & Marketing Team; joining weekly huddles, sharing
• successes and contributing ideas for how we could work more effectively in order to
• achieve our growth plans.
• Demonstrating a commitment to developing you own knowledge and abilities.

Profile

The successful Customer Service Executive candidate will be/have:

• Experience of servicing customers inside and outside of the UK market.
• Experience and proven track record of developing relationships from new & existing Customers.
• Demonstrate Initiative and drive, with a 'can do' attitude.
• Strong written and verbal communication with influencing skills.

Job Offer

Monday - Friday

Great offices and fantastic team