Customer Service Advisor

Location
Sutton, England
Salary
£20000 - £21000 per annum
Posted
17 Dec 2020
Closes
14 Jan 2021
Ref
JN -122020-1731974
Contact
Christine Walsh
Contract Type
Permanent
Hours
Full Time

Dealing with a number of inbound calls, this is a customer focused position where you will be responsible for speaking to a variety of individual to record information onto the CRM system. You will be dealing with sensitive information so confidentiality and excellent people skills are a key aspect of this role.

Client Details

My client are a market leading charity who provide themselves in providing a highly efficient and confidential service to individuals in providing a safe place to relay information. They provide full training and have a hugely supportive working environment where team work is highly valued.

Description

Dealing with a high number of inbound calls.

Provide detailed questioning ensure all the relevant information have been received.

Recording all information on the CRM system.

Work in accordance with all GDPR laws.

Profile

This role would suit an individual with excellent communication skills both written and verbal and works very well under pressure to deal with a number of inbound calls.

Job Offer

Full training provided

Supportive working environment

DBS certificate