Helpdesk Advisor
- Employer
- Page Personnel
- Location
- Manchester, England
- Salary
- £19 - £24 per annum
- Closing date
- 14 Jan 2021
View more
- Sector
- Public Sector
- Contract Type
- Interim
- Hours
- Full Time
- Job Type
- Advisor
Job Details
The Helpdesk Advisor will play a vital role in the Company's BI Team responsible for administrative and systems helpdesk support, contributing to the success of the team in delivering a high-quality digital service to all stakeholders. Providing excellent customer service throughout.
Client Details
Our client is part of the NHS family, within the Public Sector and Government industry- based in Manchester. They work collaboratively with the NHS to provide high quality health and social care facilities that enable excellent patient care and supports staff well being.
Description
The Digital Helpdesk Advisor will be responsible for:
- Support the Digital team and the wider Company with system and report queries.
- Responsible for the day-to-day management of the BI email inbox, completing requests where possible and fielding queries and report requests to the team.
- Ensuring that helpdesk processes are followed and kept up to date, including trackers and email template standard responses.
- Supporting the Data Protection Officer as required
- Provide general system and administrative support too:
- Digital Team (BI & IT Teams)
-All staff and system users
-Corporate Services Team
- Tenants and Building Users (as required as part of the CHP Bookable system support)
Profile
The successful Digital Helpdesk Advisor will have/be:
- Experience of working within a similar role for a minimum of 1 year.
- Experience of delivering excellent customer service
- Strong communication skills - both verbal and written.
- Experience of providing system administrative support
- Experience of working with Microsoft 365
- Confident in using various databases
Job Offer
6 month contract + £10- 14 p/h (converted to hourly rate) + Start 7th Jan
Company
Whether you’re looking to take your first step on the HR career ladder, or you’re seeking a fresh challenge in a new HR job - we’re here to help. Our specialist consultants know the HR market inside out and can help you to find the right role for your specific skills and requirements.
Here are just some of the job areas we specialise in:
- HR administrators
- HR officers
- HR assistants
- Payroll administrators
- HR advisors
- Learning & Development assistants
- Training administrators
- Organisational Development assistants
- Recruitment assistants
We recruit permanent, temporary and contract HR jobs.
If you’re looking for a new position or are thinking of changing jobs, here are some reasons to choose Page Personnel Human Resources:
- Dedicated, specialist consultants with strong industry knowledge
- The expertise and resources of our extensive global network
- A consultative approach to creating a successful placement
- Advice and support at every step of your job search
Contact:
Barney Stupples
Barneystupples@pagepersonnel.co.uk
01932 264 154
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