HRIS Support Analyst- Permanent

Currently recruiting a HRIS Support Analyst for a global business. Based in Glasgow City Centre for a permanent role.

Client Details

Well known global brand.

Description

* Provide day-to-day support to the global HR community with a focus in Americas, Mexico and Dominican Republic in the operation of the system performance, maintenance and repair

* Perform troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel

* Partners with HR team to create reports and dashboards

* Establish data quality and monitoring procedures as well as a feedback loop to ensure data accuracy

* Support functional and end user testing of new or modified system configuration

* Support the testing of planned system upgrades and implementation of new enhancements

* Point of contact for new HR team members to provide access and guidance

* Provides support in the delivery of training for HR processes and feedback on any potential development areas

* Working with the HR team, proactively support a variety HR activities, processes and admin globally

* Act as key point of contact and administrator of the HR SharePoint portal

* Assist in the maintenance of intranet content for HR

* Work with the software supplier(s) in the investigation and logging of reported system issues

Profile

Education: HND Qualification in IT or related subject Years'

Experience: Several years of relevant experience

Skills:

* Logical thinking, analytic mind-set in system fault diagnosis

* Great communication skills across all levels of the business with a customer focus

* Ability to understand the HR workflow and lateral processes within a functional organisation and across the Group

* Strong knowledge of SuccessFactors system or another HR cloud solution is a bonus

* Working knowledge of the Microsoft Office tools, particularly Excel

* Experience in HR reporting and analytics - (would be an advantage)

* An understanding of GDPR in relation to HR systems (would be an advantage)

Job Offer

• Available at notice
• Full-time, 5 days, 37.5 hours a week (flexible working, core hours required)